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Digital & eCommerce Head
Standard Bank Group
Posted 3 months agoLagos, LA, Nigeria
Location
Lagos, LA, Nigeria
Job Type
Full-time
Experience
Mid-Level
Category
Other
Job Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Develop a compelling digital platform and eCommerce strategy for the country in partnership with PPB Group and other relevant stakeholders (e.g. Technology, Segment, Product). Accountable for the achievement of the financial and non-financial outcomes required for Digital and eCommerce country in line with PPB requirements and in close collaboration with Innovation and Platform enablers.
Accountable to drive engagement and usage of relevant digital assets and eCommerce platform and value-adding products and services for a client life journey.
Accountable to lead the team to build and execute strategies for increased digital interaction, habit creation, engagement states and commercialisation.
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Requirements
- Field of Study: Business Commerce
- Field of Study: Information Technology
Responsibilities
- Optimise digital platform financial metrics (cost per user, cost of build, cost of maintenance) and eCommerce financial metrics (cost per click, SEM, SEO).
- Develop platform metrics illustrating flow, developer experience and client experience.
- Develop an appropriate platform DevOps (Always On), Always secure and platform as a service strategy.
- Develop and implement processes of sourcing ideas, building prototypes and scaling the prototypes on platforms; and ensures that funding is managed through a disciplined gated process.
- Develop appropriate recovery and resolution plans to protect the Digital and eCommerce country capability from any untoward event.
- Drive and entrench a consistent client experi
- Build and maintain platform standards (in conjunction with group capabilities) such as design libraries, authentication patterns and development and deployment patterns.
- Conduct client sensing in order to improve understanding of client needs and continuously scan the external environment in order to keep abreast with new developments in partnerships, business and technology.
- Define the Digital and eCommerce, country Risk framework and appetite in alignment with segment, country and Risk objectives.
