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Digital Payments Officer
Access Bank Tanzania
Posted 4 months agoDar es Salaam, Tanzania
Location
Dar es Salaam, Tanzania
Job Type
Full-time
Experience
Entry-Level
Category
Information Technology
Job Description
Access Bank is one of Africa's leading financial institutions committed to delivering innovative digital financial services across the continent.
The Digital Payments Officer supports the design, implementation, and performance monitoring of digital payment, card, and partnership-led products, ensuring innovation, efficiency, and growth in the digital financial services space. The role focuses on product execution, performance tracking, deposit mobilization support, and reporting, working closely with the Assistant Manager to deliver payment and partnership initiatives aligned with the Bank's strategy.
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Requirements
- Good customer service and relationship management skills
- Strong communication and coordination skills
- High level of digital literacy, especially in payments and cards
- Strong numerical and analytical skills (Excel, data analysis)
- Ability to prepare reports, presentations, and business cases
- Problem-solving and issue-tracking skills
- Ability to work effectively with cross-functional teams
- Initiative and ownership mindset
- Strong analytical and problem-solving ability
- Effective self-management
- Strong interpersonal skills
- Good organizational and coordination skills
Responsibilities
- Support execution of digital payment, card, and partnership initiatives across channels
- Assist in managing digital product lifecycles from ideation, testing, launch, and post-implementation review
- Track deposit mobilization, transaction volumes, and product usage performance
- Support onboarding and coordination of fintechs, PSPs, merchants, and partners
- Monitor adoption and performance of digital channels, cards, and payment solutions
- Prepare performance reports, dashboards, and business cases for management review
- Support risk, compliance, and issue tracking related to digital products and partnerships
- Coordinate project activities including timelines, documentation, and stakeholder communication
- Support preparation of budget inputs and Monthly Profitability Reports (MPR)
- Perform other duties as assigned by the Assistant Manager – Payments & Strategic Partnerships
How to Apply
Apply online through the Access Bank careers portal.
