Facilitator, Learning, Insurance & Asset Management

Job Description

Requirements

• Minimum qualifications
• Minimum NQF6 qualification in Human Resources Management / Behavioural Science / Social Science/ Business/ODETDP.
• Facilitation certification is Mandatory, Assessor and Moderator certifications advantageous.
• Experience required
• Minimum 5 -7 years experience in Learning, with demonstrated experience in Facilitating learning programmes.
• Must have a minimum of 2-3 years in short-term commercial insurance.
• Support E-Learners to complete learning experiences, applying knowledge and skill to
• facilitate understanding, promoting a positive learning journey.
• consistent manner.
• Facilitate learning solutions with implications across business units
• utilising appropriate principles and methodologies, leveraging digital innovation learning
• approaches to address capability and performance gaps.

Responsibilities

• Support a highly attractive employee experience by preparing for the facilitation of learning experiences; interrogating content and implementation approach to position a high-impact, innovative, future-fit quick-to-market and blended learning experience; provide suggestions on the integration of learning into the various employee journeys.
• Partner with learning architects, designers and partners across the learning landscape to understand how to position and market learning opportunities organisation-wide in a
• Conduct assessment and moderation for identified internally delivered qualifications aligned to quality standards and governing body requirements.
• Contribute to the assessment of learning impact on the business by providing feedback on whether the learning remains fit-for-purpose.
• Contribute to innovative and disruptive learning by curating information regarding business changes and updates and incorporating these into the delivery of sustainable learning journeys and experiences
• Support campaign implementation by researching and preparing content for the development of presentations and collateral materials, assistin
• Support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements for the Insurance & Asset Management, SIL and SBIB portfolio.
• Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making.
• Interpret current requirements & shifts in Centre of Expertise practice, implementing end-to-end, standard learning solutions, prioritising & ensuring alignment of CoE initiatives whilst addressing needs.

Benefits

• Behavioural Competencies:
• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Examining Information
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Upholding Standards
• Technical Competencies:
• Decision Making
• Learning Evaluation
• Learning Facilitation
• Solution Delivery
• Teaming
• Workforce Insights