Field Sale Manager (KwaZulu Natal)

You've built retail teams that hit targets. You've developed people who went on to outperform expectations. By most measures, you're doing well — respected by your team, trusted by leadership, delivering results that look good on paper. But when was the last time your team's work changed someone's entire economic trajectory? That's not a rhetorical flourish. It's the actual question that separates this role from most others you'd be weighing up right now. M-KOPA has just crossed 7 million customers across Africa — up from 5 million not long ago — unlocking $2 billion in credit for people who couldn't access traditional financing. 86% of those customers report a meaningful improvement in their quality of life. 70% use our products to generate income. 55% are accessing digital financial services for the very first time. We're a certified B Corporation with 2,300+ employees, 35,000 agents, and proven operations spanning South Africa, Ghana, Uganda, and beyond. We've assembled 2 million smartphones in Kenya. We've financed over 4,000 e-motorbikes, saving riders $5.62 every single day. And we're moving deliberately toward 10 million customers. Retail is where that journey becomes real for most customers — and this role sits right at the centre of it. If you've seen M-KOPA advertising multiple roles recently, that's not coincidence. The infrastructure that got us from 5 million to 7 million customers is not the infrastructure that gets us to 10 million. We're systematically building the leadership layer for our next growth phase — and this role is a deliberate part of that. In-store is where financial inclusion stops being a strategy and becomes a human moment. The person standing at the point of sale, helping a first-time customer understand what financing they can access — that's your team. Building the systems that make that moment simple, dignified, and repeatable across Johannesburg and Cape Town is the work. Here's the honest contrast. In most retail management roles, you optimise existing processes, manage to KPIs that others have set, and measure your success in revenue. That's not a criticism — it's just what most roles are. This one isn't. Here, you'll build the playbook for how financial inclusion happens in retail across Africa. You'll shape regional strategy directly, not inherit someone else's. You'll partner with major retailers as an equal — not as a vendor chasing shelf space. And you'll measure success in growth targets and lives changed simult