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Groups & Events Manager
Accor Hotels
Posted 3 months agoAccra, Ghana
Location
Accra, Ghana
Job Type
Full-time
Experience
Senior
Category
Management
Job Description
The Role
Step into a dynamic and creative leadership role as our Groups & Events Manager. In this essential position, you will be the driving force behind our MICE (Meetings, Incentives, Conferences, and Exhibitions) and social events segments, delivering unforgettable experiences for our clients while maximizing banquet and group revenue.
What You Will Be Doing
As a key driver of our events success, you will:
Proven track record as a Groups & Events Manager, Event Planner, or in a similar leadership role within the hospitality industry.
Exceptional organizational and time-management skills, with the agility to manage multiple complex events simultaneously under tight deadlines.
Advanced proficiency in hospitality sales and catering software (such as Opera, or similar systems) and the Microsoft Office suite.
Excellent written and verbal communication skills, tailored to build rapport with diverse clients, stakeholders, and internal teams.
A proactive, problem-solving mindset with the ability to adapt quickly to changing client needs and unexpected operational challenges.
A deep commitment to hospitality and a passion for crafting memorable, high-quality experiences for every group and guest.
At Movenpick Ambassador Hotel Accra, we're more than just colleagues – we're a family! Experience a supportive and inclusive work environment where
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Requirements
- Your Skills and Qualifications
- Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field.
- Strong commercial acumen with a clear focus on maximizing event revenue and understanding departmental budgets.
Responsibilities
- Oversee the end-to-end planning, coordination, and execution of all group bookings, meetings, and events to ensure flawless delivery.
- Act as the primary point of contact for clients, building strong relationships and deeply understanding their unique event requirements from inquiry to completion.
- Collaborate closely with the Sales, Food & Beverage, Culinary, and Rooms divisions to ensure seamless communication and operational alignment across the hotel.
- Prepare highly detailed Banquet Event Orders (BEOs), group resumes, and event itineraries to guide operational teams effectively.
- Drive upselling initiatives for event spaces, catering packages, and audiovisual services to maximize departmental profitability.
- Conduct engaging site inspections and client meetings to showcase the property’s capabilities and help secure new group business.
- Manage event billing, ensure accurate finalization of accounts, and follow up with clients post-event to gather feedback and encourage repeat bookings.
- Train, mentor, and inspire the events team to maintain exceptional service standards and cultivate a high-performing, guest-centric culture.
Benefits
- Your team and working environment:
- Be part of something special.
- Our commitment to Diversity & Inclusion:
- Why work for Accor?
- With us, your personality is valued
