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Head of Exchange

Luno

Posted 4 months agoCape Town, South Africa

Location

Cape Town, South Africa

Job Type

Full-time

Experience

Senior

Category

General

Job Description

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.. The role in a nutshell: We are seeking an experienced, visionary, and results-driven individual to lead our Exchange function as the Head of Exchange. This pivotal leadership role will be responsible for the strategic direction, operational excellence, regulatory compliance, and overall growth of our trading platform. The ideal candidate has a deep understanding of market structure, technology, liquidity provision, and exchange operations in the digital assets space. Define and execute the long-term strategy for the exchange, including product roadmap, market positioning, and growth initiatives, aligning with the company's overall vision.
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Requirements

  • Leadership: Proven track record of building, mentoring, and managing high-performing, geographically distributed teams.
  • Technical Proficiency: Solid understanding of trading technology, system architecture, and low-latency environments.
  • Education: Bachelor’s or Master’s degree in Finance, Economics, Computer Science, or a related field.
  • Preferred Skills
  • Experience launching new exchange products or expanding into new regulated markets.
  • Strong network within the institutional trading and financial technology communities.
  • Life at Luno:
  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Plus the option to buy and sell up to 5 days leave
  • Improve body and mind, with excellent pr

Responsibilities

  • Strategy and Vision
  • Partner with other businesses within the group to develop new opportunities and drive synergies across the group
  • Exchange Operations and Performance
  • Regulatory Compliance and Risk Management
  • Act as the primary contact for regulatory bodies and internal compliance teams concerning exchange operations.
  • Team Leadership and Management
  • Lead, mentor, and grow a high-p
  • Identify new market opportunities, product expansions (e.g., new derivatives, staking products, token listings), and partnerships to drive volume and revenue growth.
  • Lead the analysis of relevant market trends, competitive landscapes, and technological advancements to maintain a competitive edge.
  • Oversee the day-to-day operations of the exchange, ensuring high performance, stability, security, and low latency of the trading infrastructure.
  • Drive continuous improvement in trading features, execution quality, market making tools, and overall user experience for retail and institutional clients.
  • Monitor and analyse key performance indicators (KPIs) such as trading volume, market share, revenue, and liquidity depth, as well as P&L performance, implementing strategies to meet aggressive targets.
  • Manage relationships with key market participants, including liquidity providers, custodians, and institutional traders.
  • Lead the community management of