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Human Resources Officer
Wave Mobile Money
Posted 4 months agoBouaké, Ivory Coast
Location
Bouaké, Ivory Coast
Job Type
Full-time
Experience
Mid-Level
Category
General
Job Description
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
We are looking for an ingenious and action-oriented Human Resources Officer. You will be the first point of contact for Wave Bouaké's Employees' human resources requests. You will also collaborate with the people (payroll, talent, IT, and HR business partners) and the legal team to ensure a great overall employee experience and business continuity.
In this role, you'll;
Ensure
We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Ser
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Requirements
- Have a good knowledge of English and be fluent in French.
- 3+ years' experience in a similar role, ideally within an international company.
- Licence or higher education in Human Resources Management or Business Administration.
- Good knowledge of CI labor law and local legal obligations.
- Proficiency with office software and HRIS.
- Can work independently with minimum supervision.
- Have strong collaboration, communication, negotiation, and interpersonal skills.
- Have successfully led teams to achieve ambitious goals.
- Demonstrate tenacity and a willingness to see tasks through to completion.
- Are comfortable with over-communication and proactive coordination.
- Adapt quickly to changing priorities and conditions and effectively manage complexity and change.
- Have an analytical approach to problems.
- Have a strong sense of responsibility.
- We are on Y Combinator's top companies by revenue.
Responsibilities
- Draft employment contracts, amendments, and any administrative documents related to human resources management.
- Process, update, and archive (digitally and physically) personnel files (contracts, promotions, transfers, absences, departures, etc.).
- Manage disciplinary cases (drafting requests for explanations, conducting hearings, etc.).
- Prepare and submit payroll inputs (absences, bonuses, overtime, deductions, etc.).
- Be in charge of social security declarations, CNPS, and the preparation of new joiners' insurance.
- Keep HR databases in our SIHR up to date.
- Ensure HR compliance by uploading the required documents to SIHR for each employee.