International Business and Trade Programme Manager

Job Description

Requirements

• Essential:
• Master’s degree or higher in Business Management, Business Administration or related subjects.
• At least 5 years of experience in leadership development, experiential education, or similar roles within higher education.
• Proven experience in curriculum design, development, and quality assurance in higher education.
• Strong communication (oral and written), interpersonal and presentation skills.
• Excellent problem-solving skills with attention to detail.
• Demonstrated ability in team leadership, mentoring, and performance management.
• Proficiency in Learning Management Systems (LMS) and educational technologies, such as Canvas.
• Excellent time management skills with the ability to multitask, prioritise own work, and work independently.
• Desirable:
• Experience in programme management and leadership at a higher education institution.
• Experience with innovative learning techniques in higher education.
• Ability to thrive in a fast-paced, ever-evolving environment, demonstrating high comfort with self-directed work and navigating ambiguity effectively.
• Openness to critique and curiosity to learn from other perspectives.
• Demonstrated commitment to fostering diversity, equity, and inclusion.
• Strong regional and international network, inclusive of industry, startup incubators, accelerators, etc.
• Additional industry or educational credentials, particularly in education, leadership, or entrepreneurship.

Responsibilities

• Program Leadership and Management:
• Oversee Program Delivery: Manage the end-to-end student and faculty experience for the BSc (Hons) International Business and Trade in alignment with the teaching and learning strategy.
• Team Leadership: Lead and manage a team responsible for delivering the teaching, learning and assessment to students throughout their learning journey.
• Faculty Development: Oversee the development and performance management of the faculty team, ensuring continuous professional growth and alignment with the programme’s objectives.
• Curriculum Design and Delivery:
• Curriculum Development: In collaboration with the Learning Experience, Design and Implementation team, the curriculum committee, the faculty and the Quality Assurance team, review and redesign the curriculum to meet the evolving needs of students, industry partners, and other relevant stakeholders.
• Evidence-based Educational Practices: Ensure the programme utilises evidence-based pedagogical approaches, aligned with the students’ needs and the institution's teaching and learning strategy.
• Content Curation: Collaborate with global experts to curate and maintain cutting-edge learning experiences.
• Learning Facilitation: Facilitate learning through class sessions, office hours, written feedback, and other teaching methods, fostering an engaging and effective educational environment.
• Quality Assurance and Enhancement:
• Program Review: Lead the annual program review to keep the programme and its modules up-to-date and aligned with the institution’s learning model and strategy, implementing the necessary changes based on review findings.
• Teaching and Learning Enhancement: Implement teaching and learning enhancements based on feedback from periodic reviews, student evaluations, and other quality assurance instruments.
• Quality Compliance: Ensure that learning materials, assessments, and other relevant components meet both internal and external quality standards.
• Student Experience and Support:
• Student Support: Regularly review Learning Management System reports to identify students who may require intervention and collaborate with the relevant student support teams to provide necessary assistance.
• Seamless Experience: Collaborate with other teams to ensure a seamless and supportive student experience throughout their learning journey.
• Other Responsibilities:
• Additional Duties: Perform other activities as required to ensure the successful delivery of the programme and carry out any other reasonable duties as assigned by the line manager.