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Manager - Digital Marketing & Communications
MTN Mobile Money Uganda
Posted 5 months agoKampala, Uganda
Location
Kampala, Uganda
Job Type
Full-time
Experience
Mid-Level
Category
Marketing
Job Description
MTN Mobile Money Uganda Limited is seeking a Manager - Digital Marketing & Communications in the Commercial Operations division based in Uganda.
Reporting to the Senior Manager Marketing, this role develops, manages, and executes the company's communication and digital engagement strategy, ensuring strong brand visibility, effective customer engagement, data-driven campaign performance, and alignment across teams.
The Manager owns digital communication projects, budgets, and product Net Promoter Scores (NPS) for MTN Mobile Money Uganda.
Develop and implement comprehensive communication plans to increase brand awareness, generate leads, and engage target audience.
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Requirements
- Bachelor's or Master's degree in Marketing, Communications, or a related field.
- MBA or Post graduate Degree or Professional qualification in a business-related discipline is an added advantage.
- Minimum 5 years of experience in digital communications or marketing.
- Demonstrated experience in managing media platforms and content creation.
- Experience in Fintech, banking, or Mobile Money is preferred.
- Experience working in a global or multinational enterprise with understanding of emerging markets.
- Strong analytical thinking and data interpretation skills.
- Excellent communication, presentation, and relationship building skills.
- Project management capabilities.
- Knowledge of FinTech products and Go-to-Market planning.
Responsibilities
- Stay up-to-date with the latest communication trends and technologies to enhance digital presence.
- Oversee the company's social media channels including Facebook, Twitter, LinkedIn, and Instagram.
- Develop content for social media, email marketing, and other digital channels aligned with brand guidelines.
- Monitor and analyze social media and website analytics to track engagement and make data-driven recommendations.
- Work closely with Marketing, Public Relations, Sales, and Customer Service teams for consistent messaging.
- Develop strong relationships with internal stakeholders and external partners for impactful digital campaigns.
- Manage all aspects of digital communication projects including planning, budget management, and execution.
- Ensure all digital communication projects are delivered on time, within budget, and exceed expectations.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with MTN Mobile Money, a leading fintech company in Uganda.
- Professional development and career growth opportunities.
- Dynamic work environment in the digital financial services industry.
How to Apply
Apply directly on the MTN careers portal. Visit the link provided to submit your application. Female candidates are strongly encouraged to apply.
