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K
Marketing & Creative Operations Lead
Kuda Bank
Posted 4 months agoLagos, Nigeria
Location
Lagos, Nigeria
Job Type
Full-time
Experience
Senior
Category
Marketing
Job Description
Kuda is a fintech company on a mission to make financial services accessible, affordable, and rewarding for Africans. Backed by over $100 million in funding, Kuda offers free money transfers, remittance, business banking, and instant access to credit.
This role owns how creative work gets done at Kuda. You'll sit at the centre of our creative ecosystem — working with Brand Marketing, Product & Lifecycle Marketing, Performance Marketing, Communications, Partnerships, and the Creative team — to ensure work is well-briefed, prioritised correctly, planned realistically, reviewed clearly, signed off on time, and reported transparently.
You'll bring structure without bureaucracy, clarity without slowing teams down, and calm to a fast-moving environment.
Plan and coordinate creative work across multiple teams and channels (brand activations, product launches, lifecycle campaigns, performance ads, partnerships)
5+ years experience in creative operations, marketing operations, traffic management, creative production or similar roles
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Requirements
- Strong experience working with creative teams (designers, copywriters, producers) in a fast-paced environment
- Proven ability to design and run processes that bring clarity, structure and predictability to creative work
- Excellent organisational and project management skills with strong attention to detail
- Confident communicator who can manage stakeholders and facilitate trade-offs constructively
- Comfortable working across multiple teams and priorities at once
- Experience using project management tools such as Asana, Jira, Monday, Notion or similar
- Calm, pragmatic and solutions-oriented
Responsibilities
- Own and run Kuda's creative operations and planning process end-to-end
- Design and maintain clear workflows for how creative briefs come in, are reviewed, prioritised, scheduled and delivered
- Partner with marketing leads to translate business priorities into realistic creative plans and roadmaps
- Ensure projects are scoped clearly, timelines are realistic, dependencies are understood, and expectations are aligned
- Run creative sprints, status updates, traffic meetings and planning rituals that keep teams aligned
- Oversee review and approval processes, ensuring feedback is clear, timely and actionable
- Provide visibility into workload, capacity, delivery status and risks with regular updates to leadership
- Work closely with external agencies and freelancers to integrate them into Kuda's creative process
- Continuously improve tools, templates and processes to make creative delivery faster and clearer
Benefits
- Great and upbeat work environment populated by a multinational team
- Pension via Allan Gray
- Career development & growth
- Competitive annual leave plus bank holidays
- Competitive paid time off (Parental, Moving day, Birthday, Study leave)
- Travel Insurance
- YuLife rewards for reaching health and fitness goals
- Employee wellness program via Lyra Wellbeing
- Employee wellness app (Goalr)
- Medical insurance via Discovery
- Award winning L&D training
- Welfare package (Wedding, Compassionate, etc.)
- Hybrid work schedule
How to Apply
Apply via Kuda's careers portal.
