Payments Performance Analyst

Job Description

Requirements

• 10+ years experience in Data Science, Business Intelligence, or Data Analysis
• Strong proficiency in Excel, SQL, Python, or R; statistical knowledge required
• Experience with data visualization tools such as Tableau or Power BI
• Experience with Google Analytics and product analytics tools
• Strong KPI tracking, A/B testing, and experimentation design skills
• First degree in Data Science or Data Analytics; MBA is an added advantage
• Artificial Intelligence or Predictive Analytics Diploma is an added advantage
• Excellent report writing, presentation, and communication skills

Responsibilities

• Collect and analyze data on business processes, financial performance, market trends, and operational efficiency of payments products
• Create reports and dashboards summarizing findings and presenting insights to business stakeholders
• Provide monthly product performance reports with actionable insights to guide business decisions
• Manage a team of Entry Level Professionals (ELPs) on data analytics and review their reports
• Work closely with the BI team to ensure product dashboards are precise and provide insightful performance metrics
• Use historical data and market trends to forecast future business performance and inform strategic planning
• Identify areas for continuous improvement and recommend methods to enhance productivity and profitability
• Support all Group licenses and subsidiaries in providing product and channel performance reports