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Personal & Private Banking Head
Standard Bank Group
Posted 4 months agoMaseru, Lesotho
Location
Maseru, Lesotho
Job Type
Full-time
Experience
Senior
Category
Banking & Finance
Job Description
Localise and execute the PPB strategy in alignment with domain and country priorities.
Uphold People & Culture standards, ensuring strong leadership, employee alignment, and organisational capability.
Degree in Business Commerce, Finance, Accounting, Marketing or relevant field of study and minimum 10 years of relevant experience.
Masters in Business Administration, Masters in Business Leadership or relevant field of study and minimum 10 years of relevant experience.
Extensive knowledge and experience in developing and executing value propositions across the client value chain that work for consumers in growing and rapidly evolving markets, with specific experience in the country market.
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Requirements
- Qualifications
- Experience
- 10-15 years significant consumer sales and service experience.
- Proven track record in high-level leadership in organisations of comparable size and complexity.
- Understanding of digital, open banking and platform integration into customer segments.
Responsibilities
- Develop and implement client value propositions to drive acquisition, retention, and overall client growth.
- Ensure high‑quality client experiences by driving behaviours that enhance engagement, personalised solutions, and client servicing.
- Lead financial and value management, including capital, liquidity, and performance metrics to achieve strategic outcomes.
- Oversee end‑to‑end risk management, ensuring governance compliance, satisfactory audits, and effective recovery and resolution plans.
- Drive product and solution implementation, ensuring alignment with regulatory requirements, domain standards, and client needs.
- Ensure technology and data effectiveness, guaranteeing that systems support PPB strategy and client insights inform decision‑making.
Benefits
- Behavioural Competencies:
- Developing Strategies
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Generating Ideas
- Making Decisions
- Producing Output
- Pursuing Goals
- Showing Composure
- Taking Action
- Understanding People
- Valuing Individuals
- Technical Competencies:
- Business Acumen (Audit)
- Economic Capital Management
- Financial Acumen
- Risk Reporting
- Risk Response Strategy
- Risk/ Reward Thinking
- Strategic Planning and Reporting
