Premium Cash Assistant

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Being close to our customers and agents is important for us, so if you enjoy contact with customer, we have an excellent opportunity for you! As a Premium Cash Assistant, you will be our customer and agent's first point of contact. Under the supervision of the Premium Cash Officer, you will manage the daily reconciliation of the transactions in our Premium Agency based in the upcountry. In this role, you’ll; Location: You'll be based in the upcountry. This is a fixed-term po Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth. We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employee