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U

PRINCIPAL OPERATIONS OFFICER

UGANDA RAILWAYS CORPORATION

Posted 1 weeks agoKampala

Location

Kampala

Job Type

Full-time

Experience

mid

Deadline

July 31, 2026

Category

Other

Job Description

To plan, coordinate, monitor and improve railway operational activities to ensure safe, reliable, efficient and customer-focused movement of passengers and freight in accordance with URC policies, operational standards, safety regulations and national transport objectives.
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Requirements

  • Minimum of 7 years relevant working experience in railway operations, transport operations, logistics or a related field.
  • Experience in supervising operational teams.
  • Experience in train scheduling, freight operations, passenger services or transport logistics management.
  • Demonstrated experience in safety management and operational performance improvement.

Responsibilities

  • Develop and implement operational plans, schedules and procedures for railway services.
  • Coordinate train movements, station activities, freight operations and passenger services.
  • Monitor implementation of daily, weekly and monthly operational programmes.
  • Provide technical advice on improving operational efficiency and service reliability.
  • Participate in preparation of departmental strategic plans and budgets.
  • Monitor compliance with train operating rules, regulations and procedures.
  • Coordinate with train control, mechanical, civil engineering and safety departments to ensure smooth operations.
  • Monitor train punctuality, availability and utilization of operational resources.
  • Analyse causes of delays, cancellations and operational disruptions and recommend corrective actions.
  • Coordinate freight and passenger train operations to meet customer requirements.
  • Monitor loading, unloading and turnaround times.
  • Support development of strategies to increase freight volumes and revenue.
  • Ensure efficient customer service delivery.
  • Ensure compliance with railway safety standards, operating procedures and environmental requirements.
  • Participate in investigations of operational incidents and accidents.
  • Implement corrective and preventive measures arising from investigations.
  • Promote a safety culture among operational staff.
  • Develop and monitor key operational performance indicators (KPIs).
  • Prepare periodic operational performance reports.
  • Analyse operational data and recommend improvements.
  • Maintain operational records and documentation.
  • Coordinate operational responses during accidents, breakdowns and emergencies.
  • Participate in emergency preparedness drills.
  • Liaise with relevant departments during service disruptions.
  • Ensure timely restoration of operations.

How to Apply

All suitable, qualified and interested candidates with the relevant qualifications and experience should send their application letters, curriculum vitae and copies of academic certificates, Transcripts, National Identity Card, appointment letters to the current job, together with (1) recent passport photograph by email to: [email protected]. Kindly merge all your documents and send them in one attachment in word or PDF format not exceeding 2MBs. Required documentation: CV plus tailored cover letter and other relevant documents Attachments: Maximum size for attachments is 2MB. Do not send zipped files Send your application to: Email [email protected]. State the job title in the subject line