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Product Manager

Wave Mobile Money

Posted 4 months agoCanada, Ghana

Location

Canada, Ghana

Job Type

Full-time

Experience

Senior

Category

Product Management

Job Description

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. Over-communicate context, priorities, and decisions to ensure team alignment Rel 5+ years of experience in product management, ideally in high-ownership fast-paced  environments like scale-ups or startups. Proven success in overseeing all elements of the product development lifecycle, such as user research, design, implementation and evaluation Are excited about travel and meet users where they are — your users will be in Senegal, Côte d’Ivoire, and other countries in Africa, and some travel will be essential. Product has always been very important to us at Wave, starting f
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Requirements

  • Speak fluent English
  • Bonus if you
  • Speak at least conversational French
  • Have professional experience in a consumer fintech company
  • Are a mobile money user in Sub-Saharan Africa
  • Resonate deeply with how we do product and have experience working that way.
  • Are a strong communicator that can inspire and lead by influence.
  • Are great at coordinating across teams and excel at communicating across multiple cultures.
  • Have a good nose for user-focused product design and obsess over user experience.
  • Take ownership for outcomes and do whatever you can to make them close to inevitable.
  • Have strong instincts for asking questions that could move the needle.
  • Have the courage and persistence to replan when feedback or new information arrives.
  • Always listen with empathy but ruthlessly prioritize based on impact.
  • If that’s you, we’d love to meet you.
  • We ha

Responsibilities

  • Lead cross-functional teams with full ownership of their product domain
  • Define product goals, metrics, and roadmaps based on user needs and mission impact
  • Drive user research, especially in-market across Africa user understanding with both in-person research and data-driven perspectives
  • Write clear, compelling design docs and facilitate async, fast-moving decision-making
  • Adjust priorities quickly based on feedback, experiments, or new learnings
  • Solve problems holistically, whether through product features, ops tooling or process changes
  • Champion our users and hold us accountable to meeting them where they are
  • Own a product or feature holistically, including any internal tooling needed to support it.