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Product Relations Manager

Wave

Posted 5 months agoAbidjan, Côte d'Ivoire; OpCo

Location

Abidjan, Côte d'Ivoire; OpCo

Job Type

Full-time

Experience

Senior

Category

Other

Job Description

Requirements: • 4–7 years in product management, technical partnerships, or integration management within fintech, mobile money, digital payments, or telecommunications. • Technical fluency: comfortable reviewing API docs (REST, SOAP, webhooks), discussing VPN setups, evaluating timeout configurations, and holding your own with engineers and partner technical teams. • Commercial awareness: you understand how integrations drive transaction volume, revenue, and user value and can evaluate whether one is worth building. • Experience managing complex, multi-stakeholder integrations involving banks, telcos, utility companies, or government agencies. • Strong relationship management and negotiation skills ,you can push back on partners, escalate when needed, and keep the relationship intact. • Excellent communication in both French and English (written and spoken). • Data-driven decision-making: you use metrics to inform priorities, not just instinct. • Bachelor's degree in IT, Computer Science, Engineering, Business, Economics, or a related field. • You might be a good fit if you • Find stalled integrations frustrating but your instinct is to diagnose the bottleneck and push through, not wait. • Can switch between reviewing API documentation in the morning and running a partner marketing alignment call in the afternoon. • Think about integrations in terms of user impact and transaction volume, not just technical completion. • Are comfortable pushing back on partner executives when their requests don't align with sound product architecture. • Navigate both French-speaking and English-speaking partner environments with confidence. • Care about financial inclusion and building products for underserved populations. • Our team • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. • We are on Y Combinator's top companies by revenue. • How to apply • Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. • We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. • Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Requirements

  • 4–7 years in product management, technical partnerships, or integration management within fintech, mobile money, digital payments, or telecommunications.
  • Technical fluency: comfortable reviewing API docs (REST, SOAP, webhooks), discussing VPN setups, evaluating timeout configurations, and holding your own with engineers and partner technical teams.
  • Commercial awareness: you understand how integrations drive transaction volume, revenue, and user value and can evaluate whether one is worth building.
  • Experience managing complex, multi-stakeholder integrations involving banks, telcos, utility companies, or government agencies.
  • Strong relationship management and negotiation skills ,you can push back on partners, escalate when needed, and keep the relationship intact.
  • Excellent communication in both French and English (written and spoken).
  • Data-driven decision-making: you use metrics to inform priorities, not just instinct.
  • Bachelor's degree in IT, Computer Science, Engineering, Business, Economics, or a related field.
  • You might be a good fit if you
  • Find stalled integrations frustrating but your instinct is to diagnose the bottleneck and push through, not wait.
  • Can switch between reviewing API documentation in the morning and running a partner marketing alignment call in the afternoon.
  • Think about integrations in terms of user impact and transaction volume, not just technical completion.
  • Are comfortable pushing back on partner executives when their requests don't align with sound product architecture.
  • Navigate both French-speaking and English-speaking partner environments with confidence.
  • Care about financial inclusion and building products for underserved populations.
  • Our team
  • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
  • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
  • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
  • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
  • We are on Y Combinator's top companies by revenue.
  • How to apply
  • Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
  • We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
  • Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.