Program Manager, Leadership Xcelerator

Are you exceptional at bringing order to complexity, aligning many moving parts and ensuring that high-stakes learning experiences land with quality? Do you thrive at the intersection of leadership development, client service and operational rigour - translating ambitious programme designs into calm, reliable execution? Can you hold facilitators, sponsors, participants, logistics, diagnostics and follow-through together across multiple cohorts, countries and time zones without losing the human experience? Responsibilities: • About ALX Africa • ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. • With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. • We achieve this by: • Providing young professionals with access to the most in-demand tech skills that will power the future. • Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. • Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. • Our impact thus far: • 347k+ graduates since 2020 • 257k youth in work • 31k youth starting own ventures • 60k youth in jobs created by entrepreneurs • Visit our website www.alxafrica.com to learn more about our digital revolution. • Role Summary • The Program Manager, Leadership Xcelerator owns the day-to-day operating system for ALX's flagship leadership development journeys. This includes open regional cohorts and dedicated corporate cohorts running simultaneously across multiple countries and time zones. • The programme typically runs over six months, with monthly two-day intensives supported by reinforcing activities between modules such as diagnostics, structured reflection, coaching conversations, goal reviews, work-based application and sponsor touchpoints. • This role ensures that the programme lands with developmental integrity, operational excellence and enterprise-grade client confidence. It is responsible for translating sold scope and programme design into a predictable, high-quality learner and sponsor experience - without allowing delivery to become unnecessarily bespoke or operationally heavy. • This role is the trusted orchestrator of the full journey - participant onboarding, faculty readiness, sponsor governance, between-module momentum, issue resolution, reporting and continuous improvement. • Programme Architecture & Cohort Planning • Translate programme scope, participant profile, outcomes and commercial commitments into a detailed delivery plan for each cohort. • Build and maintain master calendars across multiple Leadership Xcelerator cohorts, regions and client con Requirements: • 4+ years of relevant experience in programme management, executive education, leadership development, learning operations, client delivery, or similarly complex coordination roles. • Demonstrated ability to manage multiple parallel workstreams, cohorts or client programmes without losing detail, pace or stakeholder confidence. • Strong understanding of cohort-based leadership development or manager capability programmes, including the difference between a learning event and a developmental journey. • Exceptional stakeholder management and communication skills; able to engage calmly and credibly with senior internal leaders, facilitators, sponsors and participants. • Strong operational design instincts - able to build practical runbooks, trackers, templates, checklists and governance rhythms that teams actually use. • High attention to detail, strong judgement and the ability to anticipate problems before they become delivery issues. • Comfort using data to manage programme health, including attendance, engagement, completion, risk tracking, diagnostics and participant feedback. • Confidence working across digital collaboration tools such as Google Workspace, Microsoft Office, Notion, Zoom, Microsoft Teams, Slack, survey tools and shared dashboards. • Willingness to work flexibly across time zones and travel occasionally to support in-person intensives, kick-offs or client moments when required. • Experience supporting leadership development, management academies, executive education, coaching programmes or corporate capability academies. • Experience delivering premium client experiences across multiple countries, regions or cultural contexts, including Africa and international corporate environments. • Familiarity with programme elements such as 360 feedback, diagnostics, coaching operations, participant accountability mechanisms and work-based projects. • Experience coordinating in-person intensives, offsites or blended learning journeys with external facilitators, adjunct faculty or coaching partners. • Experience building sponsor-facing reporting packs and preparing governance sessions such as monthly reviews, steering committees or executive playbacks. • Comfort working in fast-moving, entrepreneurial environments where not every process is fully formed and high ownership is required. • Additional language capability such as French or Arabic would be an advantage, particularly for North and West African delivery contexts. • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge