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Reconciliation Administrator
FNB
Posted 4 months agoLusaka, Zambia
Location
Lusaka, Zambia
Job Type
Full-time
Experience
Mid-Level
Deadline
April 10, 2026
Category
Finance
Job Description
FNB has been operating in Zambia since 2009 and has grown to become a significant contributor to the economy, with a national footprint in seven of the ten provinces. FNB Zambia provides corporate and investment banking solutions to unlock unique opportunities for corporate and institutional clients, with a network of 23 branches, 85 ATMs and extensive digital platforms.
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Requirements
- Bachelor's degree in Accounting, Finance, Banking or related field
- 1–3 years experience in financial operations or reconciliations, preferably within cards and payments
- Strong understanding of reconciliation principles and lifecycles (authorization, clearing, settlement)
- Proficiency in Excel including pivot tables, VLOOKUP/XLOOKUP; macros preferred
- Experience with reconciliation tools or core banking systems is an added advantage
Responsibilities
- Reconcile daily card transaction files from card schemes (Visa), processors (NFS) and internal systems
- Identify, investigate and resolve mismatches such as missing transactions, duplicate postings or incorrect amounts
- Reconcile suspense, clearing, settlement and chargeback-related accounts; ensure accurate posting of fees and interchange
- Investigate aged and unreconciled items; support chargeback and representment processes
- Prepare daily, weekly and monthly reconciliation and settlement reports with full audit trails
- Liaise with Finance, IT, Branches and external partners (banks, MNOs, ZECHL) to resolve reconciliation breaks
- Support automation initiatives and identify process improvements to strengthen control and efficiency
