Reconciliation Administrator

Job Description

Requirements

• Bachelor's degree in Accounting, Finance, Banking or related field
• 1–3 years experience in financial operations or reconciliations, preferably within cards and payments
• Strong understanding of reconciliation principles and lifecycles (authorization, clearing, settlement)
• Proficiency in Excel including pivot tables, VLOOKUP/XLOOKUP; macros preferred
• Experience with reconciliation tools or core banking systems is an added advantage

Responsibilities

• Reconcile daily card transaction files from card schemes (Visa), processors (NFS) and internal systems
• Identify, investigate and resolve mismatches such as missing transactions, duplicate postings or incorrect amounts
• Reconcile suspense, clearing, settlement and chargeback-related accounts; ensure accurate posting of fees and interchange
• Investigate aged and unreconciled items; support chargeback and representment processes
• Prepare daily, weekly and monthly reconciliation and settlement reports with full audit trails
• Liaise with Finance, IT, Branches and external partners (banks, MNOs, ZECHL) to resolve reconciliation breaks
• Support automation initiatives and identify process improvements to strengthen control and efficiency