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F
Relationship Manager
FairMoney
Posted 3 months agoLagos
Location
Lagos
Job Type
Full-time
Experience
Mid-Level
Category
Management
Job Description
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Requirements
- Bachelor’s Degree in Sales and Marketing or related fields.
- A minimum of 6 to 8 years of experience in the Merchant business.
- Must have an Android phone.
- Proven experience managing a high-performance sales team.
- Ability to motivate a team of Sales Managers for performance.
- Extremely flexible, result-oriented, and hardworking with a strong track record of success.
- Ability to self-motivate and manage self.
- Good communication and interpersonal skills.
- Customer orientation and ability to adapt/respond to different characters.
Responsibilities
- Roles and Responsibilities::
- S/he will be responsible for driving the Merchant Acquiring business across various merchant sectors (Supermarkets, Pharmacies, Filling Stations, Eateries & Restaurants, Lounges & Bars, and Hotels) within the region and developing strategies to increase sales revenue.
- Develop plans and strategic initiatives to grow the Merchant Acquisition business and achieve the company’s sales goals.
- Manage and lead the Merchant Acquisition team within the region to deliver profitable growth.
- Daily, weekly, and monthly monitoring of the KPIs of the Merchant team within the assigned region is required, ensuring all targets are consistently met and exceeded.
- Drive the KAMs (Key Account Managers) to ensure they meet all KPIs for their respective teams.
- Meet target quotas for the region's set KPIs, including transaction value, volume, and revenue.
- Monitor market trends and provide regular competitor feedback to the Merchant Acquisition Manager.
- Have Strong understanding of the company’s products and services is essential, with the ability to advise others effectively.
- Follow up with merchants, ensuring both active and inactive merchants are visited. Where necessary, they will facilitate the retrieval of POS terminals from inactive business partners within the region.
Benefits
- Private Health Insurance
- Performance Bonus
- Pension Plan
- Training & Development
- Recruitment Process::
- A screening call with a member of the recruitment team for 30 minutes.
- Technical interview with the hiring manager for 30 to 60 minutes.
