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Security Manager

Accor Hotels

Posted 4 months agoLagos, Nigeria

Location

Lagos, Nigeria

Job Type

Full-time

Experience

Senior

Category

Management

Job Description

Reporting to the General Manager, the Security Manager is responsible for developing and/or maintaining a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guests and employees. Consistent development, support, promotion and enforcement of hotel policy relating to colleague and guest safety and security Knowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems The role requires an individual with practical experience in emergency preparedness, resilience and response. Experience in working in security industry (hotel) would be required. Focus areas for the job include security risk management, security project management, security awareness, preparedness and response, managing 3rd party service providers and internal customers as well as external stakeholders.  Good understanding of Control room operations & Intelligence functions. At Mövenpick Ikoyi Lagos, our team thrives in a vibrant, collaborative environment where professionalism meets warm hospitality, reflecting the rich cultural diversity and dynamic spirit of Lagos. We are an inclusive company driven by a passion for equity, and we are committed to attracting, developing, and advancing diverse talent to create a workplace where everyone feels valued and empowered.
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Requirements

  • Qualifications
  • Minimum Qualifications
  • Type of Qualification: Bachelor's Degree or its equivalent
  • Field of Study: Social Sciences / Security Management / Risk Management
  • Experience Required
  • Physical Security Management
  • 5-7 years in similar role, hospitality experience is neccessary

Responsibilities

  • RESPONSIBILITIES:
  • Know and act upon all relevant Federal, State and Municipal Acts
  • Oversee and administration of Locking Systems and Key Control Programs (Electronic and Manual)
  • Evaluate, develop and oversee the hotel’s Loss Prevention Program and assist with Claims Management
  • Liaise with other Hotel Security and Law Enforcement Agencies
  • Assist in planning of VIP, Special Events and Dignitary visits as required.
  • Ensure lost and found property procedures are followed accurately and consistently as required.
  • Maintain a positive relationship with all departments at the Hotel
  • Be available for emergencies
  • Budget and long range financial and strategic planning
  • Scheduling of normal roster and special events
  • Supervise and train Security Officers
  • Complete performance reviews on Security Officers
  • Maintain scheduling, vacation days, lieu days and sick day lists
  • Carry out investigations pertaining to all security matters
  • ADDITIONAL RESPONSIBILITIES
  • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
  • Communicate with employees using a positive and clear speak
  • Lead and coach the Security team to achieve exceptional levels of guest service and colleague satisfaction results, through the application of all Corporate and property standards and policies
  • Ensure the smooth and efficient operation of the Security Department, constantly monitoring to improve efficiency and service
  • Evaluate, develop and oversee the hotel’s Fire Prevention Programs and Life Safety Systems to include the monthly inspection of all fire extinguishers
  • Train and develop Security & Safety Programs throughout the hotel. Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends

Benefits

  • Our team and working environment:
  • Our commitment to Diversity & Inclusion: