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Senior Manager, Enterprise Support - Technology

MTN Uganda

Posted 3 months agoKampala, Uganda

Location

Kampala, Uganda

Job Type

Full-time

Experience

Senior

Category

Information Technology

Job Description

MTN Uganda Limited is seeking a Senior Manager for Enterprise Support in the Technology division, reporting to the Chief Technology and Information Officer. The role leads the end-to-end fixed broadband technology domain including GPON/FTTH/FTTB/FTTO, Fixed Wireless, Enterprise and Wholesale connectivity, driving network deployment strategies and quality to ensure reliable, scalable, secure broadband services for consumer and enterprise customers. Drive architectural decisions including ODN design, split ratios, GPON OLT locations, PoP expansion, backbone and aggregation topologies.
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Requirements

  • Degree in Telecommunications Engineering or Electrical Engineering.
  • 10 years of experience in specialization with at least 8 years of experience in FTTx and GPON deployment leadership.
  • Managerial track record.
  • In-depth understanding of last-mile broadband and enterprise deployment and technologies.
  • Knowledge of fixed transmission and access network planning.
  • Fiber deployment certifications.
  • GPON deployment certifications.
  • Project management skills with certifications an advantage.
  • Proficiency in map reading and digital mapping tools (Google Earth, QGIS, Demand Planners).
  • Experience in handling Right of Way processes.

Responsibilities

  • Lead FTTx network planning and design, deployment prioritization and standards for passive and active network.
  • Ensure network optimization and evolution plans addressing capacity demand, resilience and cost optimization.
  • Ensure technology roadmap for FTTx, GPON and last-mile technologies.
  • Drive connectivity initiatives from commercial for broadband, enterprise and wholesale milestones.
  • Drive Digital Transformation Initiatives with IT teams to support Broadband processes.
  • Ensure adherence to engineering standards, safety, right-of-way regulations, and build quality.
  • Provide support to network operations and other departments to improve service delivery and customer experience.
  • Manage vendor performance, contractor SLAs, and key contractual relationships.
  • Budgeting requirements and submission for all CAPEX initiatives.
  • Leadership and people development for broadband staff.

Benefits

  • MTN Uganda is an equal opportunity employer.
  • Female applicants are strongly encouraged to apply.

How to Apply

Apply via MTN Uganda's official career portal. Application deadline: 30 March 2026.