Senior Manager - Enterprise Support, Technology (Fixed Broadband)

Job Description

Requirements

• Degree in Telecommunications Engineering or Electrical Engineering.
• 10 years experience in specialization with at least 8 years experience in FTTx and GPON deployment leadership.
• Manager track record.
• In-depth understanding of last-mile broadband and enterprise deployment and technologies.
• Knowledge of fixed transmission and access network planning.
• Fiber deployment certifications.
• GPON deployment certifications.
• Project management skills with certifications an advantage.
• Proficiency in map reading and digital mapping tools (Google Earth, QGIS, Demand Planners)
• Experience in handling Right of Way processes.

Responsibilities

• Lead FTTx network planning and design, deployment prioritization and standards for passive and active network.
• Ensure network optimisation and evolution plans addressing capacity demand, resilience and cost optimization.
• Ensure technology roadmap for FTTx, GPON and last-mile technologies.
• Drive connectivity initiatives for broadband, enterprise and wholesale milestones.
• Drive Digital Transformation Initiatives with IT teams to support Broadband processes.
• Ensure adherence to engineering standards, safety, right-of-way regulations, and build quality.
• Provide support to network operations to improve service delivery and customer experience.
• Manage vendor performance, contractor SLAs, and key contractual relationships.
• Stakeholder management with internal teams for project execution.
• Budgeting requirements and submission for all CAPEX initiatives.
• Leadership and people development for broadband staff.
• Lead the end-to-end fixed broadband technology domain including GPON/FTTH/FTTB/FTTO, Fixed Wireless, Enterprise and Wholesale connectivity, driving network deployment strategies and quality.
• Ensure reliable, scalable, secure broadband services for consumer and enterprise customers by delivering high network performance, efficient rollout, top-tier SLA adherence, and continuous optimization.
• Drive architectural decisions: ODN design, split ratios, GPON OLT locations, PoP expansion, backbone and aggregation topologies.