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Senior Manager: Technology Governance, Resilience & Corporate IT
Cellulant
Posted 2 months agoNairobi, Kenya
Location
Nairobi, Kenya
Job Type
Full-time
Experience
Senior
Deadline
July 31, 2026
Category
Other
Job Description
Cellulant is Africa's leading payments company, operating in 24+ countries with 200+ payment methods. Their single API platform Tingg processes millions of daily transactions for airlines, telecoms, e-commerce, and ride-hailing businesses across Africa. As Senior Manager for Technology Governance, Resilience & Corporate IT, you will lead Cellulant's technology governance framework, business continuity planning, and corporate IT services across 24+ African markets.
Drive standardisation and automation to improve service quality, resilience, and operational efficiency across technology operations
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Requirements
- 7+ years of experience in technology management, IT governance, or corporate IT leadership
- Proven experience establishing technology governance frameworks and business continuity programmes
- Strong background in managing multi-country IT operations across Africa
- Experience with Google Workspace, Microsoft 365, endpoint management, and modern IT service management
- Knowledge of IT governance frameworks (ITIL, COBIT, ISO 27001)
- Strong stakeholder management skills with ability to translate technical matters into business impact
- Experience managing IT vendors and service delivery contracts
- Excellent problem-solving and continuous improvement mindset
Responsibilities
- Technology Governance & Resilience
- Lead business continuity and disaster recovery planning across all Cellulant markets
- Establish and maintain technology governance frameworks and policies
- Corporate IT & End-User Services
- Provide operational leadership for Corporate IT and end-user technology services across all regions
- Ensure secure, efficient, and auditable onboarding and offboarding processes in partnership with People & Culture
- Oversee collaboration tools (Google Workspace/Microsoft 365), endpoint management, and workplace technology services
- Standardise and optimise corporate IT services for a consistent employee experience across countries
- Vendor & Financial Management
- Manage IT vendors and service providers, ensuring SLA adherence, cost-effectiveness, and service quality
- Own Corporate IT budgets and contribute to technology cost optimisation initiatives
