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Senior Specialist – UC&C Presales
MTN Uganda
Posted 3 months agoKampala, Uganda
Location
Kampala, Uganda
Job Type
Full-time
Experience
Senior
Category
Information Technology
Job Description
Responsible for the revenue and architecture of Unified Communications and Collaboration (UC&C) solutions for existing and prospective customers, working closely with Senior stakeholders in the Customer and Leadership team and Executives within MTN, including Commercial, Product and Delivery teams throughout the sales cycle, to ensure that proposed technical solutions address the customer's needs. The solution will span across the capabilities of MTN and its partners.
Job Title: Senior Specialist – UC&C Presales (Fixed Term – 3-year Contract)
Reports to: Senior Manager – Enterprise Products and Marketing
BSc in Computer Science, Electrical/Computer/Software Engineering. Master's degree in Technical or Commercial field is preferred
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Requirements
- Education:
- Relevant OEM UC&C, Cloud and Security Certifications: Huawei, Cisco, Avaya, Metaswitch etc.
- Business and Commercial Acumen
- Work Experience:
- Minimum of 5 years experience in Information Technology and Presales
- Deep understanding of Unified Communication and Collaboration, cloud networking and security technology
- Prior professional services/consulting background
- Worked across diverse cultures and geographies advantageous
- Experience working in a large organization
- Experience in global/multinational enterprises, coupled with working in emerging markets
- Experience in guiding customer ICT strategy in large organisations
- Commercial (TCO) and architecture led experience of 3 to 5 years
- Hunting of new logos in UC&C, demonstrate moving up the stack
- Worked with CIOs, CFOs, CEOs to drive proactive pursuits
Responsibilities
- Use commercial acumen to translate customer requirements into working solutions that fit within customer budgets
- Present business cases to Senior Management for approval, funding and prioritization
- Anchor the account management and go-to-market activities for key identified clients across segments and regions
- Support continuous technical relationships with customers and partners to ensure high levels of satisfaction
- Provide technical input on pricing for tenders and proposals
- Work in cross functional teams to define, deliver and support the design and development of UC&C technology solutions that are fit for purpose
- Participate in the supplier selection process, evaluating usefulness, cost of products and making appropriate recommendations
- Keep abreast of current and future trends and contribute to the development, review and analysis of the UC&C Products and Services roadmaps to ensure alignment with client requirements
- Provide pre-sales technical support and expertise in response to client requirements to provide prescriptive guidance on security, cost, performance, reliability, operational efficiency and best-practice architectures
How to Apply
Apply via the MTN careers portal before March 30, 2026.
