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1105 Senior Level Jobs - July 2026

Discover senior-level and management positions across Africa. Find executive roles, department heads, senior specialists, and leadership positions in Uganda, Kenya, Nigeria, Tanzania, Rwanda, and Ghana.

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Total Jobs:1,105
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Senior Mobile Android Engineer - SuperApp

Yassir

Cairo, Egypt•2 months ago

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. Responsibilities: • In this role, you will be part of our engineering team, working with a high quality code base and the latest tools, where you will promote your skills to be an expert in complex frontend development in Android (kotlin) native platforms. Your primary focus will be development of mobile applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to a highly dynamic environment, where root cause analysis and rapid collaborative problem solving, sophisticated design, and the creation of quality products are required. • Design and build mobile applications for Android. • Ensure the performance, quality, and responsiveness of applications • Collaborate with a team to define, design, and ship new features • Identify and correct bottlenecks and fix bugs • Help maintain code quality, organization, and automatization • Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products. • Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution • Dive into difficult problems and successfully deliver results on schedule • 💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans • At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. • Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. • We look forward to receiving your application! • Best of luck, • Your Yassir TA Team Requirements: • A minimum of 5 years of experience • Language: Android, Kotlin • Familiarity with cloud message APIs and push notification • Web architecture: Rest and restful APIs, micro-services • Version control: GIT • Nice to have technical skills (Strongly advised) • Containers: Docker, Kubernetes • Caching, Redis server • Scaling, Web load balancing • Experience in a rapidly growing company in the fintech space is a plus. • BSc/MSc in Engineering, Computer Science or relevant field • WHY YOU SHOULD JOIN YASSIR • 😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +50 cities (Algeria, Tunisia, Morocco, Senegal & France). • 💸 Attractive salary and you even get a stake in the company. • 🤙🏽Have a lasting impact on our company's culture. • 🚀 Perfect timing with renowned investors to build something great.

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Senior Back-end Developer (PHP Laravel)

Yassir

Algiers, Algeria•2 months ago

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. Are you passionate about bridging the gap between development and operations? Do you thrive on enhancing the reliability and performance of critical applications? If so, we have an exciting opportunity for you! Responsibilities: • Develop and maintain functionalities • Designing and implementing REST APIs • Integrating dashboard functionalities using HTML5, CSS3, JavaScript and JQuery. • Collaborate with the team to plan, develop and deploy new and existing features. Requirements: • Experience: 5+ years in PHP development, with significant experience on Laravel (minimum 5 years). • Technical skills: • Proficiency in PHP 7 and 8. • Mastery of Laravel 9. • Experience with REST APIs. • HTML5, CSS3, JavaScript and JQuery skills. • Experience with Docker. • Additional skills (assets) : • Knowledge of Node.js. • Experience with AWS (S3, MediaEncoder, etc.). • Ability to work independently. • Experience as a Dev Lead or project manager. • Personal qualities : • Autonomy and ability to take initiative. • Good communication skills and ability to work as part of a team. • Analytical and problem-solving skills. • At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. • Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. • We look forward to receiving your application! • Best of luck, • Your Yassir TA Team

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Partnership & Business Development Manager - Financial Services

Yassir

Algiers, Algeria•2 months ago

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. Responsibilities: • Develop and execute a sales and partnerships strategy targeting large enterprises, telecom operators, and government entities. • Identify and pursue new business opportunities to expand our collection services portfolio. • Lead negotiations, structuring, and closing of commercial agreements. • Build and maintain strong relationships with key decision-makers in partner organizations. • Collaborate with internal teams, including product, operations, and legal, to ensure seamless deal execution. • Monitor industry trends, competitor activities, and regulatory changes to identify opportunities and risks. • Meet and exceed revenue and growth targets. Requirements: • 10+ years of experience in sales, business development, or partnerships, with a strong track record in enterprise sales. • Experience in fintech, payments, telecom, or enterprise solutions is highly preferred. • Proven ability to negotiate and close high-value deals with large enterprises or governmental entities. • Fluency in English, French, and Arabic is required. • Strong commercial acumen and understanding of pricing models, contracts, and deal structuring. • Excellent communication, relationship-building, and presentation skills. • Ability to work independently and drive results in a fast-paced environment. • Bachelor's degree in Business, Finance, or a related field; MBA is a plus.

Finance

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Project Manager (Financial Services)

Yassir

Algiers, Algeria•2 months ago

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. Role Summary We’re hiring a Project Manager to drive execution of strategic and operational projects in Financial Services.You’ll run structured delivery across a wide range of initiatives — launching new services, integrating external partners, rolling out compliance and KYC/KYB policies, improving cash operations with agents/super agents, enabling new payment flows, etc. You sit in the middle of Product, Compliance, Finance/Treasury, Engineering, Ops, and Growth. Your job is simple: keep the plan real, keep owners accountable, and land the project in production with minimal drama. What You’ll Own 1. Project Delivery : Push the project forward daily, unblock issues, and escalate when needed (before it’s on fire). 2. Cross-Functional Coordination : Make sure each team knows: what they owe, by when, and what happens if they slip. 3. Regulatory & Compliance Readiness : 4. Operational Readiness : Confirm that we know: who monitors transactions, how refunds or reversals work, escalation path for incidents, and how money s

Finance

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Partnership & Business Development Manager

Yassir

Algiers, Algeria•2 months ago

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. Responsibilities: • Develop and execute a sales and partnerships strategy targeting large enterprises, telecom operators, and government entities. • Identify and pursue new business opportunities to expand our collection services portfolio. • Lead negotiations, structuring, and closing of commercial agreements. • Build and maintain strong relationships with key decision-makers in partner organizations. • Collaborate with internal teams, including product, operations, and legal, to ensure seamless deal execution. • Monitor industry trends, competitor activities, and regulatory changes to identify opportunities and risks. • Meet and exceed revenue and growth targets. Requirements: • 10+ years of experience in sales, business development, or partnerships, with a strong track record in enterprise sales. • Experience in fintech, payments, telecom, or enterprise solutions is highly preferred. • Proven ability to negotiate and close high-value deals with large enterprises or governmental entities. • Fluency in English, French, and Arabic is required. • Strong commercial acumen and understanding of pricing models, contracts, and deal structuring. • Excellent communication, relationship-building, and presentation skills. • Ability to work independently and drive results in a fast-paced environment. • Bachelor's degree in Business, Finance, or a related field; MBA is a plus.

Other

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Community Manager

Yassir

Algiers, Algeria•2 months ago

À propos de Yassir : Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles. Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne. Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $. Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales. Rôle : Le Community Manager sera chargé de gérer, animer et fédérer notre communauté en ligne. Il sera donc responsable de la création de contenu et de la communication sur les médias sociaux. Tâches : Élaborer, planifier et mettre en œuvre des campagnes et des stratégies de communication et de médias sociaux. Fournir un contenu texte, image et vidéo attrayant pour tous les médias sociaux et les comptes professionnels. Répondre aux commentaires. Coordonner son travail avec les équipes de marketing et les relations publiques. Rester au courant des tendances digitales. Requirements: • TS, licence ou Mater en communication, marketing, commerce, langues ou toute autre spécialité équivalente et ayant un penchant pour la communication et le digital. • 3 à 5 ans d'années d'expérience. • formations complémentaires : Bureautique, Communication digitale. • Capacité à gérer une fréquence de travail soutenue. • Être en interaction avec de nombreux acteurs internes tels que le service développement produit, marketing, mais aussi avec des partenaires en dehors de l’entreprise. • Savoir organiser et planifier ses différentes activités selon les priorités et les échéances. • Être disponible pour intervenir à distance hors des horaires de travail lorsque la situation le nécessite. • Sens de l'écoute, de la confidentialité et de la rigueur. • Privilège : • L’occasion rare de changer le monde qui t’entoure de telle sorte qu’il utilise ton produit. • Nous ne sommes pas juste une app, nous insufflons des valeurs sociales et réinventons la façon dont les services sont fournis dans notre région, • Des collègues motivés dans un environnement de travail très convivial, • Participation au lancement de nouveaux projets innovants. • Avantages : • Rémunération compétitive et bonus sur la performance, • Complémentaire santé, • Formation continue.

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Category Manager

Yassir

Algiers, Algeria•2 months ago

Nous développons notre activité Q-commerce (livraison rapide de produits alimentaires et non alimentaires) et recherchons un Category Manager pour piloter la stratégie commerciale, l’assortiment et le pricing avec nos partenaires retailers et grossistes. Ce rôle est clé pour garantir un catalogue attractif, des prix compétitifs et une animation commerciale efficace. Responsibilities: • 1. Gestion de l’assortiment & sourcing produits / Assortment & Product Sourcing • FR : Identifier et sélectionner les catégories stratégiques (fruits & légumes, produits frais, FMCG, épicerie). • Négocier avec partenaires (supermarchés, grossistes, producteurs) pour garantir la disponibilité et les meilleures conditions.Maintenir un catalogue à jour et compétitif. • 2. Animation commerciale & promotions / Commercial Activation & Promotions • Concevoir et lancer des campagnes promotionnelles (ex. “Mercredi Fruits & Légumes”). • Créer un calendrier promo en collaboration avec marketing.Optimiser la visibilité des produits sur l’app (visuels, wording, placement). • 3. Pricing & compétitivité / Pricing & Competitiveness • Réaliser un benchmark régulier vs. supermarchés et concurrents Q-commerce. • Définir et ajuster la stratégie prix pour rester compétitif tout en protégeant la marge.Mettre en place un suivi régulier des écarts de prix et correctifs rapides. • 4. Analyse & performance / Analysis & Performance • Suivre les KPIs (ventes, marge, panier moyen, fréquence d’achat). • Identifier les best-sellers et produits sous-performants.Produire des analyses régulières et proposer des plans d’action. • Profil recherché / Candidate Profile • Bac+4/5 en commerce, gestion ou équivalent. • Expérience de 3–6 ans en Category Management, Retail, FMCG ou Q-commerce. • Compétences : négociation fournisseurs, pricing, merchandising, analyse data. • Bilingue Français / Anglais. Benefits: • FR : Un rôle stratégique avec impact direct sur la croissance du Q-commerce. • Un environnement international dynamique et en forte croissance. • Package compétitif (fixe + bonus).

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Head of Product

Yassir

Cairo, Egypt•2 months ago

About Yassir Yassir is the leading super app in the Maghreb region, transforming how daily services are delivered. Operating across 45+ cities in Africa and beyond, Yassir offers ride-hailing, last-mile delivery, and is rapidly expanding its financial services ecosystem to enable users to pay, save, and borrow digitally. With a global, distributed tech team and a fast-scaling product organization, Yassir is building a multi-vertical platform serving millions of users across emerging markets. Responsibilities: • We are looking for a Head of Product to lead product strategy and execution across one or more key verticals. • This role will be responsible for defining the product vision, leading a team of product managers, and driving end-to-end product delivery at scale. The ideal candidate combines strong product thinking, business acumen, and leadership experience in fast-paced, high-growth environments. • Product Strategy & Vision • Define and drive the product vision aligned with Yassir’s overall business strategy • Own the product roadmap across multiple product lines or value streams • Identify opportunities for growth, monetization, and market expansion • Leadership & Team Management • Lead, mentor, and scale a team of Product Managers and Product Leaders • Establish strong product culture focused on ownership, impact, and accountability • Partner closely with Engineering, Design, Data, and Business teams • Execution & Delivery • Ensure high-quality, timely delivery of product initiatives across squads • Drive outcome-based roadmaps (KPIs, OKRs, business impact) • Oversee prioritization, trade-offs, and resource allocation • Cross-functional Collaboration • Work closely with Heads of Engineering, Design, and Business stakeholders • Align product initiatives with company-wide objectives and regional needs • Act as the key product representative in leadership discussions • Customer & Market Focus • Champion customer-centric product development and discovery • Leverage data, research, and feedback loops to inform decisions • Understand local market nuances across multiple geographies • Product Operations & Governance • Define product processes, frameworks, and best practices • Improve product development lifecycle and team efficiency • Ensure clear product governance and decision-making frameworks Requirements: • 10+ years of experience in Product Management • 5+ years in leadership roles managing Product Managers or product teams • Proven experience building and scaling products in fintech, marketplaces, or super apps • Strong experience in multi-sided platforms (e.g., users, merchants, partners) • Track record of delivering products from 0 → 1 and scaling to maturity • Deep understanding of data-driven product development • Experience working in high-growth, fast-paced environments • Strong stakeholder management and communication skills • Nice to Have • Experience in emerging markets (Africa, MENA, or similar) • Experience managing multi-country product organizations

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Local Director / Country Manager

Yassir

Lithuania•2 months ago

Responsibilities: • Managing the day-to-day operations of the company, including financial management, risk • Reporting to the institution's board of directors or other governing body on the performance of the Requirements: • Developing and implementing strategies to promote the growth and success of the company, such as • expanding services or entering new markets. • Building and maintaining relationships with key stakeholders, including customers, regulators, and • other financial institutions. • Developing and implementing policies and procedures to ensure the security and integrity of the • company’s systems and data. • Ensuring that the institution's employees are properly trained and equipped to carry out their roles • (This is a 3-6 months Contract) • At least 2 years of experience managing a company as a country manager, c-level manager, local • director or a similar role, preferably in a tech-driven industry or fast-growing startup environment. • Excellent verbal and written communication skills in both Lithuanian and English. • Strong understanding of the Lithuanian market, including local business practices, laws and • regulations, and consumer behavior. • A bachelor's or master's degree in business administration, finance, economics, or a related field. • Excellent communication, interpersonal, and leadership skills

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Mid-Senior Frontend Engineer - Design System & Component Library

Yassir

Algiers, Algeria•2 months ago

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. Responsibilities: • We’re looking for a Mid-Senior Frontend Engineer to join our SEFAR Design System team. SEFAR is Yassir’s internal component library that powers our web applications with reusable, accessible, and well-documented React components. • You’ll work closely with our UI/UX team to transform Figma designs into production-ready code, maintain our design token system, and ensure our components meet the highest standards of quality, accessibility, and performance. • What You’ll Do • Component Development & Maintenance: • Build, maintain, and evolve React components following our established patterns (CVA variants, forwardRef, composition) • Translate Figma designs into pixel-perfect, accessible, and performant components • Implement and maintain design tokens (colors, typography, spacing, shadows) • Create compound components using Radix UI primitives • Quality Assurance: • Write comprehensive unit tests using Jest and React Testing Library • Ensure WCAG 2.1 AA accessibility compliance across all components • Support RTL layouts for Arabic language markets • Participate in code reviews and maintain high code quality standards • Documentation: • Create and maintain Storybook stories with interactive controls and proper documentation • Keep component documentation up-to-date with design changes • Work with Figma Code Connect to link components to design files • Collaboration: • Partner with UI/UX designers to ensure design feasibility and optimal implementation • Support product teams consuming the component library • Contribute to design system governance and component API decisions Requirements: • 4+ years of professional frontend development experience • Expert-level React with TypeScript (hooks, context, refs, composition patterns) • Strong proficiency with Tailwind CSS and utility-first styling • Experience building or maintaining component libraries/design systems- Solid understanding of web accessibility (ARIA, semantic HTML, keyboard navigation) • Proficiency with testing (Jest, React Testing Library, or similar) • Experience with Storybook for component documentation • Understanding of design tokens and design-to-code workflows • Strong Git proficiency and experience with PR-based workflows • Ability to effectively use AI coding assistants (Copilot, Claude, Cursor, etc.) to accelerate development while maintaining code quality • Nice to Have: • Experience with Radix UI or similar headless UI libraries • Familiarity with class-variance-authority (CVA) or similar variant management • Experience with Vite and modern build tooling • Understanding of bundle optimization and tree-shaking- Experience with Figma or design tools from a developer perspective- Prior experience supporting RTL languages (Arabic, Hebrew) • Experience publishing packages to npm/GitHub Packages • At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. • Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. • We look forward to receiving your application! • Best of luck, • Your Yassir TA Team

Technology

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Lead Product Manager

Yassir

Cairo, Egypt•2 months ago

Yassir is the leading super app for ride-hailing, last-mile delivery, payment services and more, set to change the way daily services are provided. It currently operates in 45 cities across multiple countries. Yassir has raised $200+ million in VC funding with world class investors such as BOND and Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. Responsibilities: • Product Vision & Strategy: Define and deliver a product roadmap that aligns with business goals, customer needs, and market opportunities. • Cross-Functional Leadership: Collaborate with engineering, design, marketing, and data teams to ship features that solve complex problems across ride-hailing, food delivery, and payments. • Customer-Focused Solutions: Use research, data, and insights to identify pain points and opportunities to improve the user experience. • Data-Driven Decisions: Drive key product KPIs (engagement, retention, adoption) and present results to leadership and stakeholders. • Execution Excellence: Manage the product development lifecycle – from ideation, MVP testing, and launch to post-release iterations. Requirements: • 5+ years of product management experience in fast-growing tech companies, preferably in marketplace platforms or consumer-facing super apps. • Proven ability to deliver high-impact products, preferably in one or more of these areas: mobility, on-demand services, or fintech. • Strong data and analytical skills with experience in setting and tracking KPIs to measure product success. • Experience working with geographically distributed teams. • Exceptional communication and stakeholder management skills. • A user-first mindset with the ability to balance short-term results and long-term growth. • At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. • Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. • We look forward to receiving your application! • Best of luck, • Your Yassir TA Team

Other

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Retail Operations Lead - Cape Town

M-KOPA

Western Cape, Cape Town•2 months ago

This is a field-engaged position with real accountability. You'll be measured on stock loss rates, sales performance across your store portfolio, store visit completion, Team Lead performance review cadence, and the timeliness of your reporting. The KPIs are specific, the targets are high, and the expectation is that you own your outcomes rather than escalate your way out of them. Strong performance in this role is explicitly designed to build toward the next step — Retail Operations Manager, Regional Operations Lead, or senior field operations roles across M-KOPA's other markets. The path is real and the trajectory is visible. If you're an operational leader who's ready to put that capability behind something that genuinely extends financial access to people who've never had it, this is the right conversation to be having. Ready to lead the execution layer of M-KOPA's retail growth in South Africa? Let's talk. The Retail Operations Lead is responsible for execution — making sure the retail channel performs, day in and day out, across every store within the team's portfolio. That ownership has real scope. You'll directly manage Retail Team Leads: setting expectations, running structured performance conversations, conducting formal reviews, and implementing performance improvement plans where needed. You'll own the full people management cycle for your direct reports — including participating actively in recruitment, supporting onboarding, and building team capability through ongoing coaching. The expectation is that you develop leaders, not just manage them. On the operational side, you'll drive accountability for sales performance across assigned stores — tracking results, identifying underperforming sites, and working with Team Leads to build and execute improvement plans. You'll conduct regular store visits to verify standards, confirm store readiness, and document outcomes. You'll monitor stock movement, ensure daily and weekly stock disciplines are being followed, and flag anomalies to the Retail Operations Manager without delay. Loss prevention in this context is a leadership behaviour, not a reporting function. You'll also serve as the operational liaison between your team and internal support functions — Customer Care, Warehouse, IT, Sales Operations — and review supplier invoices for stores within your portfolio for manager approval. When partner or supplier issues threaten trading, the escalation runs through you. Demonstrated experience in retai

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Retail Training and Quality Assurance Lead (Western Cape)

M-KOPA

Western Cape, Cape Town•2 months ago

You know the difference between training that ticks a box and training that actually changes how someone works. You've seen what happens when a team gets genuinely upskilled — the customer interactions improve, the compliance scores move, the performance data tells a different story. And you've probably sat with frustrating quality audit results and thought: this is fixable, if we approach it differently. That instinct — the one that connects learning design to real operational outcomes — is exactly what M-KOPA is looking for. We're hiring a Retail Training and Quality Assurance Lead in South Africa to shape the capability and quality standards of our retail function — designing and delivering training for Stock Controllers and retail teams, leading quality audits across our operations, and using data to drive the kind of continuous improvement that shows up in customer experience and team performance alike. We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — and our retail network is growing with us. As our footprint expands, the capability of the people inside it, and the quality of the experience they deliver, becomes more important than ever. This role is where that standard is set and sustained. Training and QA often sit in separate functions, and rarely talk to each other the way they should. In this role, they're unified — which means the insights from your quality audits directly inform your training design, and the effectiveness of your training is visible in your QA data. That closed loop is what makes this role genuinely powerful, and it's what separates it from a standard L&D or compliance function. On the training side, you'll design and deliver comprehensive learning experiences for Stock Controllers and retail teams — spanning product expertise, system proficiency, customer handling, and the soft skills that make the difference between a technically capable employee and an exceptional one. You'll use a blend of classroom facilitation and digital learning through M-KOPA Academy, our proprietary learning platform. You'll build assessment frameworks, conduct monthly evaluations, track progress, and analyse performance data to identify where competency gaps are opening up and close them with targeted interventions — before

Education

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Retail Operations Lead

M-KOPA

South Africa, Gauteng•2 months ago

This is a field-engaged position with real accountability. You'll be measured on stock loss rates, sales performance across your store portfolio, store visit completion, Team Lead performance review cadence, and the timeliness of your reporting. The KPIs are specific, the targets are high, and the expectation is that you own your outcomes rather than escalate your way out of them. Strong performance in this role is explicitly designed to build toward the next step — Retail Operations Manager, Regional Operations Lead, or senior field operations roles across M-KOPA's other markets. The path is real and the trajectory is visible. If you're an operational leader who's ready to put that capability behind something that genuinely extends financial access to people who've never had it, this is the right conversation to be having. Ready to lead the execution layer of M-KOPA's retail growth in South Africa? Let's talk. The Retail Operations Lead is responsible for execution — making sure the retail channel performs, day in and day out, across every store within the team's portfolio. That ownership has real scope. You'll directly manage Retail Team Leads: setting expectations, running structured performance conversations, conducting formal reviews, and implementing performance improvement plans where needed. You'll own the full people management cycle for your direct reports — including participating actively in recruitment, supporting onboarding, and building team capability through ongoing coaching. The expectation is that you develop leaders, not just manage them. On the operational side, you'll drive accountability for sales performance across assigned stores — tracking results, identifying underperforming sites, and working with Team Leads to build and execute improvement plans. You'll conduct regular store visits to verify standards, confirm store readiness, and document outcomes. You'll monitor stock movement, ensure daily and weekly stock disciplines are being followed, and flag anomalies to the Retail Operations Manager without delay. Loss prevention in this context is a leadership behaviour, not a reporting function. You'll also serve as the operational liaison between your team and internal support functions — Customer Care, Warehouse, IT, Sales Operations — and review supplier invoices for stores within your portfolio for manager approval. When partner or supplier issues threaten trading, the escalation runs through you. Demonstrated experience in retai

Operations

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Head of Tax (West Africa)

M-KOPA

Nigeria, Ghana•2 months ago

You've spent years doing the difficult, detail-intensive work of Nigerian tax well. You understand CIT, VAT, and WHT not as abstract compliance obligations but as levers with real business consequences. You've sat across the table from the FIRS, defended positions that matter, and built the kind of technical credibility that earns trust from both finance leadership and external authorities. You're accomplished. Probably respected. And likely working in an environment where your expertise is deployed within a structure that someone else built. Here's the question worth sitting with: what would it look like to build that structure yourself? M-KOPA is creating its first dedicated in-house tax lead for West Africa — and this isn't a role that slots into an existing function. This is a founding role. The person who takes it will build the tax capability for our Nigerian and Ghanaian entities from the ground up, embed tax discipline into commercial decision-making at the highest level, and serve as the region's primary interface with the NRS and GRA. If the prospect of building something significant — from the inside, with real authority — doesn't appeal to you, this probably isn't the right move. If it does, keep reading. M-KOPA has now served more than 7 million customers across Africa, unlocked over $2 billion in credit, and reached 55% of customers who are accessing formal financial services for the very first time. We're growing toward 10 million customers — deliberately, market by market — and Nigeria and Ghana are central to that trajectory. That growth creates tax complexity of real consequence: multi-entity structures, intercompany flows, device import strategies, high-volume consumer transactions, and an evolving legislative landscape that includes Nigeria's Tax Reform Bills. None of this is routine. All of it requires someone who can hold the technical detail and translate it into business-ready advice — and who can do so without the safety net of a Big 4 team standing behind them. This is M-KOPA's first in-house tax hire for the region. That means the frameworks, the relationships, the audit-readiness posture, and the internal controls — you'll design them. That's an unusual level of ownership for a role at this level. It's also what makes it worth considering. You'll own end-to-end tax compliance for Nigeria and Ghana: CIT provisioning, capital allowance schedules, tax loss utilisation and annual filings, VAT treatment across hardware, service fees,

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Sales Training Lead

M-KOPA

Johannesburg•2 months ago

Think about the best training session you've ever delivered — or been part of. The moment the room shifted. When a concept clicked for someone who'd been struggling with it, or a new agent suddenly understood not just what to do, but why it works. That feeling doesn't happen by accident. It happens because someone prepared properly, read the room, adapted on the fly, and genuinely cared whether people left better than they arrived. If that's how you approach training, M-KOPA wants to meet you. We're hiring a Sales Training Lead based in Johannesburg to deliver training across multiple sites in Gauteng — equipping new and existing sales agents and cluster leaders with the product knowledge, sales techniques, and confidence they need to perform. M-KOPA has served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of the people we reach are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million customers, and South Africa — including the Gauteng — is a key part of that growth story. Every agent we put in the field represents M-KOPA to a customer who may be making one of the most significant financial decisions of their life. The quality of that agent's training directly shapes the quality of that interaction. This role is where that standard gets set. You'll be on the ground — travelling across Gauteng sites to deliver training sessions for new recruits and existing agents alike, as well as cluster leaders who need to coach their own teams effectively. Your sessions will cover M-KOPA's sales methodology, product knowledge, and the practical techniques that turn a capable agent into a confident one. You'll use a range of delivery approaches — including role-play scenarios and digital learning tools — because you know that different people learn differently, and that the method matters as much as the content. Behind the facilitation, there's a rigorous administrative layer. You'll maintain accurate records of attendance, assessments, and outcomes — tracking what's working and what isn't, and reporting on training effectiveness with the honesty that makes improvement possible. You'll prepare training materials, manuals, and presentations in collaboration with the wider sales training team, and manage the scheduling and logistics that keep multi-site delivery running smoothly. Collaboration is central to this role. You'll work clo

Sales

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Deputy Regional Manager (Sales)- Pretoria

M-KOPA

Pretoria•2 months ago

M-KOPA's growth from 5 million to 7 million customers happened fast and deliberately. Getting to 10 million requires the same intentionality — in every region, across every channel, at every level of the sales structure. This isn't a role that exists to maintain what's already working. It's a role for someone who can identify what's not working, fix it quickly, and then raise the bar again before anyone's settled. The Deputy Regional Manager sits at the centre of field execution — close enough to the ground to understand what's happening and senior enough to shape what happens next. Day to day, you'll be managing a team of Field Sales Managers and Sales Executives — directly involved in their performance, their development, and when necessary, their recruitment. You'll define KPIs across your sales teams, build the operational performance reporting that keeps everyone accountable, and implement incentive commission programmes that keep motivation high and tied to the outcomes that matter. You'll be the person who ensures every agent in your teams is fully equipped — trained on M-KOPA's sales methods, customer onboarding processes, and the product knowledge that makes the difference between a curious prospect and a committed customer. You'll also make sure the basics are never overlooked: that agents have what they need, from sales tools to territory clarity, to show up ready every day. Beyond day-to-day management, you'll define territorial and operational coverage plans for your sales force, track sell-outs across all channels, and develop the sales strategies — including expansion into new territories within your region — that keep M-KOPA's footprint growing. You'll work closely on sales forecasting, channel performance reporting, and the kind of data-driven insight that helps leadership make smart decisions faster. Critically, you'll also own the quality dimension of your team's sales activity. At M-KOPA, onboarding a customer means extending them credit — which means the screening process matters. You'll ensure your teams adhere to agreed customer screening practices and understand that sustainable growth is built on quality activations, not volume alone. Demonstrable experience leading field sales teams in electronic devices, FMCG, financial services, or a comparable route-to-market environment — with a proven track record of building and managing multi-layered sales structures, including field managers and ground-level representatives Proven ability

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Retail Team Lead (Western Cape)

M-KOPA

Western Cape, Cape Town•2 months ago

Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that somehow landed in three different queues. It's knowing which of those to handle yourself and which to delegate, and doing both without dropping anything. If that description sounds like a normal week to you — and you're looking for a role where the scope is real and the mission behind it actually means something — M-KOPA is worth your attention. We're hiring a Retail Team Lead to provide leadership across our service centres, stock depots, and sales points in South Africa — overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep our retail channel performing. We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our depot and service centre network is scaling, and the operational leadership that holds it all together matters more than ever. The breadth of this role is genuine. On any given week you could be reviewing service centre performance data, conducting a stock audit, coordinating a shop renovation, running a training session for retail staff, resolving a Freshdesk ticket escalation, and preparing a performance report for the Retail Operations Manager. No two weeks are identical, and that's by design. Customer servicing is a consistent thread — you'll monitor performance across service centres, stock points, and depots, and work closely with other teams to ensure customer issues are resolved without delay. When the standard slips, you'll identify it early and act. Stock management sits firmly in your remit. You'll supervise stock controllers, oversee inventory tracking, implement stock control procedures, conduct regular audits, and coordinate with supply chain and warehouse to ensure replenishment happens on time. Discrepancies get investigated, not ignored. Shop management covers the physical and commercial aspects of M-KOPA's retail presence — brand execution, permits, look and feel, branding materials, and maintenance. You'll work close

Other

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Finance Business Partnering Manager - South Africa

M-KOPA

South Africa•2 months ago

This is a senior leadership position sitting within M-KOPA's Group Finance Business Partnering function, reporting to the Group Head of Finance Business Partnering. You'll lead a team of Finance Business Partners embedded across M-KOPA's cost centres and operating markets — coaching them, developing their commercial capability, and setting the standard for what excellent partnering looks like at scale. But this isn't a pure people management role. You'll also operate as senior Business Partner in your own right, providing strategic financial counsel to leaders across commercial, operations, and technology. You'll challenge and support simultaneously — bringing rigorous financial analysis, scenario modelling, and forward-looking insight to decisions that shape how this business grows and where it invests. You'll run planning and budgeting cycles with your team, ensuring submissions across all cost centres are commercially grounded and defensible under scrutiny. You'll develop performance frameworks — dashboards, KPIs, variance analysis — that drive genuine accountability rather than retrospective comfort. You'll build business cases for strategic investments, new market initiatives, and product launches across M-KOPA's footprint. And you'll translate all of it into compelling narratives for non-finance audiences, because insight that can't be communicated doesn't drive decisions. You'll also develop your people. You'll conduct coaching conversations and performance reviews that build careers, not just capabilities. You'll create standardised best practices across markets so that the quality of partnering doesn't depend on which Business Partner a cost centre owner happens to have. Qualified Chartered Accountant (CA, ACCA, CIMA or equivalent) with a strong post-qualification track record in Business Partnering, FP&A, or Commercial Finance — and demonstrable experience leading and developing finance teams. Proven ability to partner with senior business stakeholders, translating financial complexity into clear strategic recommendations that influence decisions at the highest levels. Extensive experience across budgeting, forecasting, management reporting, and financial modelling in complex, multi-entity environments — with the commercial acumen to connect financial data to business performance drivers. M-KOPA is one of Africa's most consequential fintech businesses — not by aspiration, but by evidence. We've unlocked more than $2 billion in credit for customer

Finance

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Finance Business Partnering Manager - Kenya

M-KOPA

Kenya•2 months ago

This is a senior leadership position sitting within M-KOPA's Group Finance Business Partnering function, reporting to the Group Head of Finance Business Partnering. You'll lead a team of Finance Business Partners embedded across M-KOPA's cost centres and operating markets — coaching them, developing their commercial capability, and setting the standard for what excellent partnering looks like at scale. But this isn't a pure people management role. You'll also operate as senior Business Partner in your own right, providing strategic financial counsel to leaders across commercial, operations, and technology. You'll challenge and support simultaneously — bringing rigorous financial analysis, scenario modelling, and forward-looking insight to decisions that shape how this business grows and where it invests. You'll run planning and budgeting cycles with your team, ensuring submissions across all cost centres are commercially grounded and defensible under scrutiny. You'll develop performance frameworks — dashboards, KPIs, variance analysis — that drive genuine accountability rather than retrospective comfort. You'll build business cases for strategic investments, new market initiatives, and product launches across M-KOPA's footprint. And you'll translate all of it into compelling narratives for non-finance audiences, because insight that can't be communicated doesn't drive decisions. You'll also develop your people. You'll conduct coaching conversations and performance reviews that build careers, not just capabilities. You'll create standardised best practices across markets so that the quality of partnering doesn't depend on which Business Partner a cost centre owner happens to have. Qualified Chartered Accountant (CA, ACCA, CIMA or equivalent) with a strong post-qualification track record in Business Partnering, FP&A, or Commercial Finance — and demonstrable experience leading and developing finance teams. Proven ability to partner with senior business stakeholders, translating financial complexity into clear strategic recommendations that influence decisions at the highest levels. Extensive experience across budgeting, forecasting, management reporting, and financial modelling in complex, multi-entity environments — with the commercial acumen to connect financial data to business performance drivers. M-KOPA is one of Africa's most consequential fintech businesses — not by aspiration, but by evidence. We've unlocked more than $2 billion in credit for customer

Finance

Salary not specified

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