1077 Senior Level Jobs - October 2026

Lagos, Nigeria•6 months ago

Key Account Manager (Chinese Speaking)

Jumia

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers. Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange. Job Objective As a Senior Key Account Manager, you will have end-to-end responsibility for the customer experience and growth of the key vendors assigned to you. You will play a critical role in bringing in relevant assortment, designing targeted promotions, and managing key vendors in our marketplace—including direct communication and relationship management with Chinese supplier partners. Directly manage partner relationships and execute smart partnerships, overseeing negotiation to execution. Interface directly with Chinese vendors: manage relationships, negotiate terms, and ensure effective communication between Jumia and our Chinese supplier partners. An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Salary not specified

Key Account Manager | Chinese Speaking

Jumia

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers. Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange. We’re looking for a driven and commercially minded Key Account Manager to join our e-commerce team and lead the growth of key accounts across multiple categories. In this role, you will build strong, long-term partnerships with strategic clients, drive sales performance, and develop category-focused initiatives that strengthen our assortment, visibility, and customer experience. You’ll combine relationship management with data-driven decision-making to deliver sustainable growth and elevate category performance across our platform. Stay informed on category trends, competitor moves, and evolving consumer behaviour to inform strategy and recommendations. An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Salary not specified

Key Account Manager - Beauty

Jumia

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers. Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange. Key Account Manager Beauty Morocco As a Key Account Manager at Jumia, you will be accountable for the most important of Jumia KPIs: growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs, Category Directors across the group. You will focus on one or several categories, managing c-levels end-to-end relationships for our top brands and vendors. From the very essence of commercial, to operations or even co-organization of Jumia key commercial events, your scope will provide you all levers to drive your categories toward the right direction. This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs. Building strong links with C-Levels and account managers of our top brands and vendors. You should justify a flawless understanding of the entire Beauty & Personal Care ecosystem and market. You will be the only one along with the country managing director & CCO to represent Jumia in front of those key accounts. An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

Salary not specified

Lagos, Nigeria•6 months ago

Key Account Manager Advertising

Jumia

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers. Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange. As Key Account Manager, Advertising, you will serve as the primary liaison between our key account clients and internal teams, driving revenue growth through strategic advertising campaigns. What you will be doing • Serve as the primary point of contact for Key Account Managers and clients for all matters related to Jumia Advertising Solutions (JAS) • Develop and maintain strong relationships with key clients, agencies, and internal KAMs to ensure continuous, recurring, and growing advertising business • Understand the local media landscape and proactively identify opportunities to impact media plans with new partners, formats, and innovative advertising solutions • Actively leverage your network of agencies, brands, and partners to promote adoption and usage of Jumia Advertising Solutions • Build and nurture strategic relationships with media agencies to drive revenue growth through agency-led campaigns and partnerships • Proactively lead client relationships by leveraging platform traffic and capabilities to drive clients' business and marketing objectives • Lead end-to-end campaign planning for key accounts, including receiving briefs from KAMs/clients, developing ca An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Salary not specified

Head of Logistics Talent Scout

Jumia

Human Resources

Salary not specified

Head of Fulfilment Talent Scout

Jumia

Human Resources

Salary not specified

Head of Fulfilment Talent Scout

Jumia

Human Resources

Salary not specified

Acquisition Manager

Jumia

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers. Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange. The Acquisition Manager is responsible for designing and executing robust strategies to expand Jumia’s active seller base across both online and offline channels. This role manages a team of two Hunters (Offline & Online), ensuring alignment with company growth objectives, efficient resource allocation, and continuous improvement of acquisition processes to maximize commercial performance. You’ll create a culture of high performance and collaboration. You’ll organize and lead engaging offline events such as roadshows and trade fairs that leave a lasting impression and attract top-tier sellers. You’ll recommend and implement data-driven corrective actions to maximize results and accelerate Jumia’s marketplace growth. Hands-on experience in acquisition, business development, or sales, with proven team management exposure. Experience in call centers or field-based environments is a strong "plus". Strong analytical, organizational, and leadership skills, with a demonstrated ability to manage multiple priorities and deliver results. Fluent in Arabic and French. Proficiency in English is a strong plus, enablin

Marketing

Salary not specified

Treasury Manager (Launch)

Wave Mobile Money

Finance

Salary not specified

Dakar, Senegal•6 months ago

Support Quality & Training Lead

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Are you passionate about developing people with an obsession to offer world-class customer experience? We are going through a fascinating period of growth in the Customer Support team and are looking for a Support Quality & Training Lead to join our thrilling journey ahead. You will be responsible for managing a team of more than 15 Support Quality & Training Officers, focusing on the Customer Service department processes. Your goal is to ensure that all customer contacts align with our values and deliver the best customer experience. Coll 5 years of experience in customer service or call centre operations, with at least 3 years of experience in a leadership coaching position. We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees.

Technology

Salary not specified

Support Quality & Training Lead

Wave Mobile Money

Technology

Salary not specified

Bamako, Mali•6 months ago

Support Group Lead

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... We are going through a fascinating period of growth in the Customer Support team and are looking for a Support Group Lead to join our thrilling journey ahead. Someone who is bordering on obsessive about offering a world-class customer experience and who puts our customers at the heart of everything they do. As Support Group Lead, you will manage and lead a team of customer support representatives. You will set goals and targets for your team, monitor team performance, and ensure that the team provides excellent customer service and addresses customer issues promptly and efficiently. Inform the team of any new information regarding products, procedures, and trends. Assess support statistics and prepare detailed reports on the findings. Delivering performan We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Ser

Operations

Salary not specified

Ouagadougou, Burkina Faso•6 months ago

Support Group Lead

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... We are going through a fascinating period of growth in the Customer Support team and are looking for a Support Group Lead to join our thrilling journey ahead. Someone who is bordering on obsessive about offering a world-class customer experience and who puts our customers at the heart of everything they do. As Support Group Lead, you will manage and lead a team of customer support representatives. You will set goals and targets for your team, monitor team performance, and ensure that the team provides excellent customer service and addresses customer issues promptly and efficiently. Inform the team of all new information related to products, procedures, and trends. Assess support statistics and prepare detailed reports on the findings. Delivering performa We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Ser

Operations

Salary not specified

Support Group Lead

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... As Support Group Lead, you will manage and lead a team of customer support representatives. You will set goals and targets for your team, monitor team performance, and ensure that the team provides excellent customer service and addresses customer issues promptly and efficiently. Inform the team of any new information regarding products, procedures, and trends. Delivering performance evaluations and following the disciplinary process according to company policy. Have 1-on-1s every month with the customer support representatives assigned to you. Listen We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Seri

Operations

Salary not specified

Kenya, Kenya•6 months ago

Senior Software Engineer

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. We’re looking for experienced engineers who are independent and excited about getting things done. You'll be responsible for building and improving the ways people pay with Wave. You'll own every step of the process: from understanding the problem to shipping your solution to users to helping the customer support team resolve problems. We're helping millions of customers across West Africa access financial services through mobile money, and great support is fundamental to that. We believe the future of customer support lies in machines handling boring repetitive tasks so humans can focus on high value interactions that require empathy and creativity. Our to-do list changes constantly, but here are some recent projects: Enabling people to use their Wave app to pay for products in Care deeply about users.Our customers rely on Wave for essential financial services. We constantly think about how our technical decisions impact them - from reducing network usage in our apps to prioritizing accessibility. Are highly autonomous and resilient.You’re comfortable navigating ambiguity and working through difficult problems. When you encounter a tricky bug or unfamiliar system, you know how to stay unstuck- whether that means digging deeper, asking teammates for help, or leveragin

Technology

Salary not specified

Canada, Ghana•6 months ago

Senior Product Designer

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. We are growing our product design team and looking for an experienced mobile designer to help make great iOS and Android apps. You will have the opportunity to make financial services more accessible and inclusive for millions of people through working with thoughtful product managers, researchers, and engineers! In this role you’ll; Strong illustration and animation skills. We use After Effects at Wave but anything that can be converted to a Lottie file works. Experience balancing business goals, customer needs, and technical tradeoffs, while explaining your point of view to the team. Can iterate separate concepts quickly to user test design bets. The ability to move fast and update designs based on customer feedback is an important quality we’re looking for. Can speak, read, and write in French. This is nice to have but n

Product Management

Salary not specified

Canada, Ghana•6 months ago

Senior Machine Learning Scientist - LLM & Voice

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... Wave is now the largest financial institution in Senegal and Côte d’Ivoire, with millions of users, growing rapidly year on year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. We're helping millions of customers across West Africa access financial services through mobile money, and great support is fundamental to that. We believe the future of customer support lies in machines handling boring repetitive tasks so humans can focus on high value interactions that require empathy and creativity. As a Senior Machine Learning Scientist on our Support Automation product team, you'll: Bridge research and production, building AI models and agent systems that ship into real products. Architect, evaluate, and optimize autonomous voice and digital agents powering 10M+ customer interactions per month across West Africa. Proven hands-on experience building with LLMs (prompt engineering, RAG, embeddings, fine-tuning, agent orchestration etc.). Obsess over evaluation – you've built frameworks to catch hallucinations, measure groundedness, and know when to trust your system We care about the big picture. We don’t hire engineers to just ship tickets. We hire them to solve problems. That means

General

Salary not specified

Kinshasa, DR Congo•6 months ago

Senior Legal Counsel (New Markets)

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it As a Senior Legal Counsel, you will serve as the primary legal advisor supporting Wave's growth in DRC & new markets, and facilitate expansion in alignment with business requirements following regulatory approvals in other regions. You will partner closely with the business to achieve its objectives through robust contracting, effective legal risk management, and the delivery of clear, practical strategies and solutions. Contracting: Drafting and negotiating contracts for all Wave core products and services (agents, payments, procurement) to protect the commercial and legal interests of the business and maximize value. Engaging in complex/high-value contract negotiations. Managing and improving the contracting process, i.e., implementing the contracts policy, contract management software, electronic signature software, physical archiving, and other processes, across countries. Legal operations: Implementing group legal team policies and proposing periodic modifications to the sa

Legal

Salary not specified

Cameroon, Cameroon•6 months ago

Senior Legal Counsel (New Markets)

Wave Mobile Money

We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it As a Senior Legal Counsel, you will serve as the primary legal advisor supporting Wave's growth into new markets, including Cameroon & DRC, and facilitate expansion in alignment with business requirements following regulatory approvals in other regions. You will partner closely with the business to achieve its objectives through robust contracting, effective legal risk management, and the delivery of clear, practical strategies and solutions. Contracting: Drafting and negotiating contracts for all Wave core products and services (agents, payments, procurement) to protect the commercial and legal interests of the business and maximize value. Engaging in complex/high-value contract negotiations. Managing and improving the contracting process, i.e., implementing the contracts policy, contract management software, electronic signature software, physical archiving, and other processes, across countries. Legal operations: Implementing group legal team policies and proposing periodic m

Legal

Salary not specified