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1105 Senior Level Jobs - July 2026

Discover senior-level and management positions across Africa. Find executive roles, department heads, senior specialists, and leadership positions in Uganda, Kenya, Nigeria, Tanzania, Rwanda, and Ghana.

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Total Jobs:1,105
Companies Hiring:331
Posted Today:110

Retail Audit Lead (Limpopo)

M-KOPA

Limpopo•2 months ago

Retail Audit Lead — M-KOPA (Limpopo). You're the person who walks into a retail location and sees what everyone else misses. The variance that doesn't quite add up. The process that's being followed in spirit but not in practice. The risk that hasn't surfaced yet — but will. You don't just find these things. You build the systems that make sure they get found consistently, by design, not by accident. If that's how you think about audit work, M-KOPA has a role that's been waiting for someone like you. We're hiring a Retail Audit Lead in South Africa — a role that goes well beyond compliance checking. You'll design and own the audit framework that protects the integrity of M-KOPA's retail network, drives accountability across locations, and generates the kind of data-driven insight that informs decisions at the highest level of the business. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our operational complexity is increasing, and the systems that protect our assets and our customers need to be built to keep pace. This role is part of how that happens.

Finance

Salary not specified

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Retail Team Lead (Gauteng)

M-KOPA

Gauteng•2 months ago

Retail Team Lead — M-KOPA Gauteng Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that somehow landed in three different queues. It's knowing which of those to handle yourself and which to delegate, and doing both without dropping anything. If that description sounds like a normal week to you — and you're looking for a role where the scope is real and the mission behind it actually means something — M-KOPA is worth your attention. We're hiring a Retail Team Lead to provide leadership across our service centres, stock depots, and sales points in South Africa — overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep our retail channel performing. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our depot and service centre network is scaling, and the operational leadership that holds it all together matters more than ever.

Management

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Retail Team Lead - Free State

M-KOPA

Free State•2 months ago

Retail Team Lead — Free State Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that somehow landed in three different queues. It's knowing which of those to handle yourself and which to delegate, and doing both without dropping anything. If that description sounds like a normal week to you — and you're looking for a role where the scope is real and the mission behind it actually means something — M-KOPA is worth your attention. We're hiring a Retail Team Lead to provide leadership across our service centres, stock depots, and sales points in South Africa — overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep our retail channel performing. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our depot and service centre network is scaling, and the operational leadership that holds it all together matters more than ever.

Management

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Retail Team Lead (North West)

M-KOPA

North West•2 months ago

Retail Team Lead — M-KOPA North West Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that somehow landed in three different queues. It's knowing which of those to handle yourself and which to delegate, and doing both without dropping anything. If that description sounds like a normal week to you — and you're looking for a role where the scope is real and the mission behind it actually means something — M-KOPA is worth your attention. We're hiring a Retail Team Lead to provide leadership across our service centres, stock depots, and sales points in South Africa — overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep our retail channel performing. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our depot and service centre network is scaling, and the operational leadership that holds it all together matters more than ever.

Management

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Retail Training and Quality Assurance Lead (Gauteng)

M-KOPA

Gauteng•2 months ago

Retail Training & Quality Assurance Lead — M-KOPA Gauteng You know the difference between training that ticks a box and training that actually changes how someone works. You've seen what happens when a team gets genuinely upskilled — the customer interactions improve, the compliance scores move, the performance data tells a different story. And you've probably sat with frustrating quality audit results and thought: this is fixable, if we approach it differently. That instinct — the one that connects learning design to real operational outcomes — is exactly what M-KOPA is looking for. We're hiring a Retail Training and Quality Assurance Lead in South Africa to shape the capability and quality standards of our retail function — designing and delivering training for Stock Controllers and retail teams, leading quality audits across our operations, and using data to drive the kind of continuous improvement that shows up in customer experience and team performance alike. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — and our retail network is growing with us. As our footprint expands, the capability of the people inside it, and the quality of the experience they deliver, becomes more important than ever. This role is where that standard is set and sustained.

Management

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Retail Training and Quality Assurance Lead (Limpopo)

M-KOPA

Limpopo•2 months ago

Retail Training & Quality Assurance Lead — M-KOPA Limpopo You know the difference between training that ticks a box and training that actually changes how someone works. You've seen what happens when a team gets genuinely upskilled — the customer interactions improve, the compliance scores move, the performance data tells a different story. And you've probably sat with frustrating quality audit results and thought: this is fixable, if we approach it differently. That instinct — the one that connects learning design to real operational outcomes — is exactly what M-KOPA is looking for. We're hiring a Retail Training and Quality Assurance Lead in South Africa to shape the capability and quality standards of our retail function — designing and delivering training for Stock Controllers and retail teams, leading quality audits across our operations, and using data to drive the kind of continuous improvement that shows up in customer experience and team performance alike. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — and our retail network is growing with us. As our footprint expands, the capability of the people inside it, and the quality of the experience they deliver, becomes more important than ever. This role is where that standard is set and sustained.

Management

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Regional Lead, Field Risk & Internal Control (South)

Moniepoint

Lagos, Nigeria•2 months ago

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Location: Hybrid (with scheduled HQ report)

Legal

Salary not specified

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Regional Lead, Field Risk & Internal Control (North)

Moniepoint

FCT, Nigeria•2 months ago

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Location: Hybrid (with scheduled HQ report)

Legal

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Senior Software Engineer

Verto

Pune 🇮🇳•2 months ago

At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth. What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn’t determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets. This role significantly impacts Verto by driving active development, designing robust RESTful APIs, and building highly scalable web applications and cloud services. The work directly contributes to the company's system architecture and fosters innovation through prototyping new ideas. We are seeking a talented and motivated Senior Fullstack Engineer to join our growing team Collaborating with a team to develop and test highly scalable web applications and services Working knowledge of developing scalable distributed cloud applications on AWS or other cloud platforms Experience with various development tools, including AWS Codebuild, git, npm, Visual Studio Code, Serverless framework, Swagger Specs, Angular, Flutter, AWS Lambda, MongoDB, Redis, SQS, and Kafka It will have a chat with the talent team, an online assessment round, and 2 (technical + culture) interviews rounds. Health and wellness benefits (with specific added benefits depending on the location of the role) Location specific benefits like car lease policy, cycle to work, gym membership, etc. Mission-Driven Impact Work: Be at the forefront of simplifying cross-border payments, directly contributing to a borderless future for global businesses, particularly in emerging markets. High Performance & Ownership: We empower you to take risks, be results-driven, and take ownership. Act fast, deliver impactful results, and make the impossible possible. We set you up for success. Collaborative & Supportive Environment: We work "as one," sharing successes and

Technology

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Finance Manager

Verto

Sliema 🇲🇹•2 months ago

At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth. What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn’t determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets. This is a standout opportunity for an ambitious accountant to accelerate their career within one of the fastest-growing cross-border payments fintechs. As Verto expands into new markets and launches new products, you will step into a role defined by genuine ownership and visibility. You will lead critical workstreams across management reporting, financial operations, and process optimisation, directly influencing decision-making and company growth. We are seeking a versatile and analytical Finance Manager to join our high-performing Finance team. Owning the month-end close process, delivering accurate, insight-driven management accounts that enable leadership to make informed commercial decisions. Producing high-quality financial statements and reporting packs to improve visibility over entity-level performance across global jurisdictions. Performing in-depth financial and KPI analysis to explain performance drivers and support revenue analytics. Overseeing compliance-related financial operations, ensuring Verto meets obligations across regulatory licences, tax, and statutory filings. Managing external professional services teams (auditors, tax advisors) to ensure high-quality outputs. Leading AR process improvements to reduce aged debt, streamline billing, and protect revenue. Identifying and implementing automation and process enhancements to reduce manual work and create a scalable finance infrastructure. Developing and documenting accounting policies to strengthen governance across global entities. 3+ years

Finance

Salary not specified

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Head of East Africa

TapTapSend

Nairobi•2 months ago

As the Head of East Africa, your role will be to develop and scale Taptap Send’s supply side partnerships in East Africa and grow our user base. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth tactics and processes. You will have P&L ownership, delivering the growth and profitability targets for the East Africa market. You will seek to establish TTS as the leading product/service for sending remittances to East Africa, whilst being the “face” of East Africa both internally and externally. Reporting directly into our Chief Commercial Officer, as well as building and leading a team of growth managers on the ground in sending markets, the role offers the chance to join an early-stage, high growth startup and to have a positive impact on the communities we serve. Establish a vision, strategy, and execution plan for East Africa (launching and scaling sending and receiving markets) Think creatively about driving adoption, improving profitability, and increasing brand awareness Ability to travel internationally periodically and ad-hoc to meet banks, regulators, disbursal partners, internal stakeholders and customers Understanding of the regulatory landscape of East Africa (financial regulation is advantageous) 7 to 15 years experience in a fast paced and high growth-environment such as startups, operations, consulting, finance, or similar An acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth

Other

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Head of Compliance

LemFi

Lagos•2 months ago

Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity. As the Nigerian Head of Compliance , you will be the primary guardian of our regulatory integrity and the architect of our local compliance framework. Reporting to the Managing Director, Nigeria with a functional line to the Group Head of Compliance, you will ensure that as we scale, we remain beyond reproach in our dealings with all regulatory and statutory bodies. You will have day to day responsibility of the Nigerian AML/CFT compliance program ,. This role offers high autonomy and leadership visibility, giving you the power to shape the future of financial services at scale while working cross-functionally with Product, Operations, and external partners to deliver sustainable, market-leading expansion. Proactively build and maintain a network with Compliance Officers across the Nigerian Financial Services sector to facilitate information sharing and ensure the rapid reporting and resolution of fraud cases.

Legal

Salary not specified

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Regional Lead, Client Implementation

Moniepoint

Lagos, Nigeria•2 months ago

Responsibilities: • Team Leadership & Performance Management • Recruit, onboard, coach, and retain a regional team of Implementation Agents, fostering a culture of accountability, customer obsession, and continuous improvement. • Set clear individual and team performance goals aligned to activation rates, time-to-value, feature adoption, CSAT scores, and churn reduction targets. • Conduct regular 1:1s, team reviews, and performance evaluations; identify skill gaps and build development plans to close them. • Onboarding Strategy & Programme Oversight • Design scalable onboarding frameworks that allow the team to manage growing customer volumes without compromising on quality or personalisation. • Define and maintain onboarding milestones, success metrics, and quality standards across all customer segments. • Identify opportunities to streamline onboarding timelines and reduce time-to-value without sacrificing adoption depth. • Escalation Management & Issue Resolution • Act as the first point of escalation for complex technical issues, difficult customer situations, or onboarding stalls that agents are unable to resolve independently. • Partner with Product, Engineering, and Support teams to drive resolution of systemic issues affecting onboarding outcomes across the region. • Maintain clear escalation pathways and SLA standards, ensuring customers always feel supported and informed during issue resolution. • Cross-functional Collaboration • Partner closely with the Sales team to ensure smooth pre-to-post sale handoffs and that customer expectations are properly set before onboarding begins. • Collaborate with Account Managers to refine the handoff process, ensuring agents provide complete, high-quality context that enables seamless long-term retention. • Work with the Product team to surface recurring customer pain points, usability gaps, and feature adoption blockers, acting as a regional voice of the customer. • Data, Reporting & Insights • Track and analyse team-wide performance data including activation rates, onboarding completion timelines, feature adoption depth, CSAT scores, and early-stage churn metrics. • Produce regular reports for senior leadership on regional onboarding health, trends, risks, and improvement initiatives. • Use data to identify underperforming segments, agents, or onboarding touchpoints, and drive targeted interventions to address root causes. • Process Improvement & Innovation • Continuously review and refine onboarding processes, tools, and resources to improve efficiency, consistency, and customer outcomes. • Champion the adoption of new technologies, automation, or methodologies that can enhance the team's ability to deliver high-touch onboarding at scale. • Build a feedback loop between frontline agent insights and senior leadership/product decisions to ensure ground-level learnings influence the business. Requirements: • Bachelor's degree in Business, Technology, Operations, or a related field (or equivalent experience). • 4 - 6 years of experience in customer onboarding, customer success, or implementation roles, with at least 2–3 years in a team lead or people management capacity. • Proven track record of leading onboarding or CS teams to consistently achieve activation, adoption, and retention targets, ideally within SaaS, retail technology, or fintech. • Strong people leadership skills with the ability to motivate, develop, and hold a distributed team accountable for outcomes. • Excellent analytical skills, able to interpret customer health data, team performance metrics, and identify actionable trends. • Exceptional communication and stakeholder management skills; able to present to senior leadership, navigate cross-functional relationships, and represent the customer voice persuasively. • Deep customer empathy combined with a results-driven orientation. • Highly organised with demonstrated ability to manage multiple priorities, projects, and escalations simultaneously without compromising quality. • Comfortable working in fast-paced, ambiguous environments; brings structure and clarity without over-engineering. • Experience building or scaling onboarding teams from the ground up in a high-growth technology company. • Exposure to retail operations, merchant services, or point-of-sale technology. • Experience designing training curricula, onboarding playbooks, or knowledge management systems. • Familiarity with customer health scoring methodologies, NPS/CSAT frameworks, or CS operations best practices. • About You • You are a natural leader who takes genuine pride in developing the people around you, and you measure your success by the success of your team and your customers. • You are strategic and execution-focused; you can zoom out to design the right system and zoom in to resolve a customer escalation on the same day. • You bring calm, clarity, and decisiveness under pressure. When things go wrong, your team looks to you and finds confidence, not panic. • You are deeply data-literate; you use numbers to tell stories, make decisions, and hold yourself and your team accountable. • You are a collaborative partner who builds trust across functions, Sales, Product, Support, and Account Management, and all see you as an ally, not a blocker. • You thrive in environments where the playbook is still being written, and you take ownership of writing it. • You are customer-obsessed at scale, even as you move further from direct customer interaction, you never lose sight of the human beings behind the metrics. • What Success Looks Like • Your regional team consistently achieves 90%+ customer activation rates within the 30–60 day onboarding window, month over month. • Average time-to-live for customers in your region is at or below the 1–2 week target, with no systemic delays attributed to onboarding execution gaps. • Regional post-onboarding CSAT scores average 4.5+

Other

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ALG Fundraising & Partnerships Specialist

ALX Africa

Remote•2 months ago

Are you an exceptional writer and researcher who can turn ideas, relationships, and momentum into real funding opportunities? Do you thrive in fast-moving environments where strategy and execution are tightly linked? Are you highly organized, proactive, and energized by helping ambitious leaders move from conversation to cultivation, proposal, and close? Do you enjoy synthesizing complex information into sharp briefs, compelling materials, and clear next steps? If so, this could be the role for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX and Frontier, as part of the broader African Leadership Group, are ambitious, high-impact institutions designed to expand access to opportunity, talent, and economic mobility at scale. We are looking for a highly capable Fundraising & Partnerships Specialist to help power that growth. This role sits at the center of our fundraising and partnership efforts. It is ideal for someone who combines strong writing, sharp research, excellent project management, and a high level of ownership. You will help turn strategy into action by supporting donor and partner cultivation, preparing compelling materials, managing live opportunities, and ensuring strong follow-through across a fast-moving pipeline. This is not a purely administrative role. It is a high-trust execution role for someone who is energized by helping great ideas become real opportunities and real opportunities become real philanthropic support. Responsibilities: • Coordinate day-to-day execution across strategic initiatives, fundraising processes, and cross-functional projects • Translate meetings and planning discussions into clear action items, owners, timelines, and follow-up • Build and maintain trackers, dashboards, calendars, shared documents, and lightweight systems that improve visibility and execution • Support internal planning and operating rhythms, including pipeline reviews, project check-ins, status updates, and priority tracking • Coordinate across teams to gather inputs, resolve bottlenecks, and keep projects moving • Manage special projects related to partnerships, expansion, fundraising, leadership priorities, and operational execution • Flag risks, slippage, and unresolved decisions early, and help escalate issues appropriately • Improve internal processes to reduce friction, strengthen accountability, and reduce dependency on ad hoc memory or manual follow-up • Support leaders by helping convert ideas and conversations into clear next steps and well-managed execution plans Requirements: • 3–6 years of relevant experience in operations, project management, chief-of-staff support, consulting, startup operations, or another execution-heavy role • Outstanding organizational and project management skills • Strong written and verbal communication skills • Ability to manage multiple priorities and stakeholders without losing clarity or momentum • Sound judgment on prioritization, escalation, and follow-through • A proactive, solutions-oriented mindset; someone who sees what needs to happen and moves it forward • Strong attention to detail and a bias toward action • Comfort building structure in ambiguous, entrepreneurial environments • Strong working fluency with spreadsheets, trackers, collaborative tools, and operating documents • Experience in education, workforce development, social impact, or high-growth organizations • Experience supporting fundraising/revenue operations, strategic initiatives, or cross-functional project delivery in a fast-paced environment • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • Highly organized but not rigid • Proactive and calm under pressure • Able to move between big-picture priorities and small execution details • Motivated by helping teams operate at a higher level • Someone who enjoys being the connective tissue behind meaningful work • Employment Type • This role is a full-time position • Work Hours • The required work hours are 40-50hrs per week • Africa- and US-friendly working hours preferred, with enough overlap to collaborate effectively across teams and stakeholders. The preferred time zones are GMT +2 / SAST / CAT / EAT, with flexibility where needed. Given ALX’s donors and team are spread across the world, this may include occasional nights and weekends, depending on location. • Due to the considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential. As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

Consulting

Salary not specified

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Talent Engagement Specialist

ALX Africa

Remote•2 months ago

Are you passionate about designing experiences that help teams feel connected, supported, and inspired to do their best work? Do you find energy in creating rituals, communication rhythms, and meaningful shared experiences? Are you excited about strengthening connections and engagement across a distributed team? If so, the Talent Engagement Specialist role in the Talent Development and Experience (TDX) team at ALX might be the perfect fit for you. This role blends creativity with strong coordination, bringing structure and rhythm to how we engage, communicate, and scale culture across a growing pan-African organisation. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programs. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programs equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary The Talent Development & Experience (TDX) team is responsible for shaping the employee journey at ALX. Our work focuses on designing experiences, systems, and learning opportunities that help employees thrive and do their best work. The Talent Engagement Specialist is responsible for building and activating a vibrant employee community across ALX. In a distributed organisation, engagement does not happen by chance. It requires thoughtful design, consistent communication, and meaningful shared experiences. This role focuses on designing and delivering engagement initiatives, organisational rituals, and communication channels that help employees feel connected, supported, and inspired. The Talent Engagement Specialist will coordinate key engagement programs, manage internal communication channels, and support the design of employee experiences that strengthen community across the organisation. Responsibilities: • Community Engagement & Culture • Design and implement engagement initiatives that strengthen connections across the organisation. • Launch and support community-driven programs such as clubs, wellness initiatives, and social spaces. • Foster meaningful connections across distributed teams through creative community experiences. • Maintain and nurture internal community spaces that encourage participation and collaboration. • Organisational Rituals & Engagement Experiences • Coordinate and manage key engagement rituals such as Thursday Late Discussion (TLD) and other key employee engagement touchpoints. • Support the planning and delivery of company-wide engagement experiences and retreats. • Ensure a seamless participant experience across internal gatherings and engagement events. • Collaborate with the People function to continuously refine and improve engagement formats. • Experience Design • Design engaging moments that make organisational experiences interactive and meaningful. • Translate experience concepts into clear run-of-show plans, facilitation support, and participant communications. • Drive the delivery of internal events and engagement initiatives that reinforce ALX culture. • PX Communications & Storytelling • Manage PX communication channels, including Slack announcements, newsletters, and email updates. • Coordinate engagement communications to ensure employees stay informed about initiatives and events. • Lead the production and distribution of Weekly T (Weekly Newsletter) • Develop storytelling content that highlights employee experiences, achievements, and initiatives. Requirements: • 4 to 6 years of experience in People Operations, Talent Development, HR, Business Operations, or a related field. • Experience designing and delivering engagement initiatives or community programs, such as internal events, company rituals, employee communities, or culture initiatives that strengthen connections across teams. • Strong project management capability, with the ability to plan, prioritise, and execute multiple initiatives simultaneously while maintaining high attention to detail. • Strong written and verbal communication skills, with the ability to craft clear, engaging messages and adapt communication for different audiences and channels. • Experience coordinating events or engagement experiences, including virtual gatherings, company-wide sessions, or retreats, with strong attention to participant experience. • Strong organisational and operational discipline, with the ability to manage timelines, coordinate stakeholders, and ensure consistent execution of recurring initiatives. • Ability to work independently in a distributed environment, while maintaining strong collaboration with cross-functional teams and stakeholders across different locations. • Creative problem-solving and experience design mindset, with the ability to develop engaging ideas that strengthen community and participation. • High attention to detail and execution excellence, ensuring communications, events, and engagement initiatives are delivered with clarity, accuracy, and professionalism. • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • Analytical Thinking: Ability to connect data with real employee experiences and draw meaningful insights from trends. • Systems Mindset: Skilled at seeing the bigger picture and designing repeatable processes that create consistency and scale. • Collaboration: Strong partnership skills, with the ability to align with cross-functional teams and manage multiple stakeholders effectively. • Communication: Skilled at simplifying complex information into clear, compelling updates that drive understanding and action. • Creativity: Brings fresh, practical ideas for engagement and experience initiatives that make ALX culture tangible and energising. • Employment Type • This role is a full-time position.

Human Resources

Salary not specified

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Program Manager, Leadership Xcelerator

ALX Africa

Remote•2 months ago

Are you exceptional at bringing order to complexity, aligning many moving parts and ensuring that high-stakes learning experiences land with quality? Do you thrive at the intersection of leadership development, client service and operational rigour - translating ambitious programme designs into calm, reliable execution? Can you hold facilitators, sponsors, participants, logistics, diagnostics and follow-through together across multiple cohorts, countries and time zones without losing the human experience? Responsibilities: • About ALX Africa • ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. • With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. • We achieve this by: • Providing young professionals with access to the most in-demand tech skills that will power the future. • Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. • Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. • Our impact thus far: • 347k+ graduates since 2020 • 257k youth in work • 31k youth starting own ventures • 60k youth in jobs created by entrepreneurs • Visit our website www.alxafrica.com to learn more about our digital revolution. • Role Summary • The Program Manager, Leadership Xcelerator owns the day-to-day operating system for ALX's flagship leadership development journeys. This includes open regional cohorts and dedicated corporate cohorts running simultaneously across multiple countries and time zones. • The programme typically runs over six months, with monthly two-day intensives supported by reinforcing activities between modules such as diagnostics, structured reflection, coaching conversations, goal reviews, work-based application and sponsor touchpoints. • This role ensures that the programme lands with developmental integrity, operational excellence and enterprise-grade client confidence. It is responsible for translating sold scope and programme design into a predictable, high-quality learner and sponsor experience - without allowing delivery to become unnecessarily bespoke or operationally heavy. • This role is the trusted orchestrator of the full journey - participant onboarding, faculty readiness, sponsor governance, between-module momentum, issue resolution, reporting and continuous improvement. • Programme Architecture & Cohort Planning • Translate programme scope, participant profile, outcomes and commercial commitments into a detailed delivery plan for each cohort. • Build and maintain master calendars across multiple Leadership Xcelerator cohorts, regions and client con Requirements: • 4+ years of relevant experience in programme management, executive education, leadership development, learning operations, client delivery, or similarly complex coordination roles. • Demonstrated ability to manage multiple parallel workstreams, cohorts or client programmes without losing detail, pace or stakeholder confidence. • Strong understanding of cohort-based leadership development or manager capability programmes, including the difference between a learning event and a developmental journey. • Exceptional stakeholder management and communication skills; able to engage calmly and credibly with senior internal leaders, facilitators, sponsors and participants. • Strong operational design instincts - able to build practical runbooks, trackers, templates, checklists and governance rhythms that teams actually use. • High attention to detail, strong judgement and the ability to anticipate problems before they become delivery issues. • Comfort using data to manage programme health, including attendance, engagement, completion, risk tracking, diagnostics and participant feedback. • Confidence working across digital collaboration tools such as Google Workspace, Microsoft Office, Notion, Zoom, Microsoft Teams, Slack, survey tools and shared dashboards. • Willingness to work flexibly across time zones and travel occasionally to support in-person intensives, kick-offs or client moments when required. • Experience supporting leadership development, management academies, executive education, coaching programmes or corporate capability academies. • Experience delivering premium client experiences across multiple countries, regions or cultural contexts, including Africa and international corporate environments. • Familiarity with programme elements such as 360 feedback, diagnostics, coaching operations, participant accountability mechanisms and work-based projects. • Experience coordinating in-person intensives, offsites or blended learning journeys with external facilitators, adjunct faculty or coaching partners. • Experience building sponsor-facing reporting packs and preparing governance sessions such as monthly reviews, steering committees or executive playbacks. • Comfort working in fast-moving, entrepreneurial environments where not every process is fully formed and high ownership is required. • Additional language capability such as French or Arabic would be an advantage, particularly for North and West African delivery contexts. • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge

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Fundraising Operations Specialist

ALX Africa

Remote•2 months ago

Are you the kind of person who naturally creates order in fast-moving environments? Do you excel at turning conversations into action, tracking multiple workstreams, and ensuring important priorities do not slip? Are you highly organized, proactive, and calm under pressure, with the judgment to know what matters and the discipline to keep things moving? If so, this could be the role for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX and Frontier, as part of the broader African Leadership Group, are ambitious, high-impact institutions designed to expand access to opportunity, talent, and economic mobility at scale. We are looking for a highly capable Fundraising & Partnerships Specialist to help power that growth. This role sits at the center of our fundraising and partnership efforts. It is ideal for someone who combines strong writing, sharp research, excellent project management, and a high level of ownership. You will help turn strategy into action by supporting donor and partner cultivation, preparing compelling materials, managing live opportunities, and ensuring strong follow-through across a fast-moving pipeline. This is not a purely administrative role. It is a high-trust execution role for someone who is energised by helping great ideas become real opportunities and real opportunities become real philanthropic support. Responsibilities: • Support the development and management of fundraising and partnerships pipelines across philanthropy, corporate, and strategic stakeholder channels • Conduct research on prospective funders, partners, and influential individuals; synthesise findings into clear, decision-useful briefing notes • Prepare high-quality first drafts of concept notes, proposals, donor updates, outreach emails, meeting briefs, and other external materials • Help manage the full lifecycle of opportunities, from initial research and qualification through follow-up, proposal development, submission, and stewardship • Maintain clear and up-to-date pipeline tracking in CRM and related systems, ensuring next steps, timelines, and owners are visible • Coordinate proposal development across internal teams by gathering inputs, tracking deadlines, and ensuring submissions are polished and on time • Prepare senior leaders for meetings with tailored background notes, talking points, and follow-up drafts • Support donor stewardship and relationship management through strong organization, timely communication, and consistent follow-through • Improve internal processes that strengthen fundraising discipline, visibility, and conversion Requirements: • 3-6 years of relevant experience in fundraising, partnerships, philanthropy, consulting, strategy, communications, or a similarly demanding role • Exceptional writing skills, with the ability to produce polished, audience-specific drafts quickly • Strong research and synthesis skills; able to move from large amounts of information to clear takeaways and recommendations • Excellent organizational skills and attention to detail • Strong project management instincts, including the ability to manage multiple workstreams and deadlines at once • Good judgment, maturity, and professionalism in working with senior stakeholders and external audiences • High ownership and reliability; someone who follows through and keeps things moving • Comfort operating in a fast-paced, entrepreneurial, and sometimes ambiguous environment • Familiarity with CRM systems, proposal development, or donor reporting • Experience in education, workforce development, social impact, international development, or mission-driven organizations • Experience working in fundraising, consulting, strategy, communications, or similar high-performance environments • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • A sharp writer who also likes systems and processes • Intellectually curious and highly organized • Energised by meaningful work and high standards • Comfortable supporting ambitious leaders and translating ideas into action • Employment Type • This role is a full-time position

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Operations Specialist: ALX Ventures

ALX Africa

Remote•2 months ago

Do you thrive on creating structure, improving workflows, and enabling teams to execute more effectively? Are you highly organized, detail-oriented, and able to manage multiple priorities while maintaining clear operational systems? Do you have a strong project management mindset and enjoy building processes, documentation, and tracking mechanisms that help teams deliver results at scale? Are you curious about how programs operate and passionate about designing systems that improve productivity and reduce operational friction? If you are excited about supporting large-scale entrepreneurship and talent development programs across Africa, then this role might be the perfect fit for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX Ventures is seeking a highly structured and execution-focused Operations Specialist to support the operational systems that enable Ventures programs to scale efficiently across Africa. This role plays a critical part in building the operational infrastructure, workflows, and systems that allow program teams to execute effectively while reducing friction in program delivery. The Operations Specialist will work closely with program managers, partnerships teams, and central leadership to establish clear rhythms, tracking mechanisms, documentation frameworks, and scalable operational processes. The role directly supports ALX Ventures’ objective of building scalable program systems that increase outcomes for strategic partnerships alongside flagship programs for founders and freelancers, including the delivery and modularization of Founder Academy, Freelancer Academy, and other Ventures initiatives. Responsibilities: • Program Operations & Delivery Systems • Support the operational delivery and tracking of Ventures programs, including Founder Academy (FA) and Freelancer Academy (FLA). • Coordinate program workflows and timelines to ensure standardised smooth cohort execution. • Support the modularization and stabilization of FA and FLA program delivery packages through a self-paced delivery model, pointing to opportunities for streamlined delivery and impact outcomes growth. • Assist in piloting redesigned program models and capturing delivery learnings. • Maintain operational coordination across program teams and stakeholders to foster strong cohesion and accountability across engaged stakeholders in 9 cities and 5+ teams. • Operational Rhythms & Team Visibility • Establish operational rhythms, routines, and tracking mechanisms for Ventures teams. • Track delivery milestones and ensure progress against program objectives. • Identify operational bottlenecks and support teams in resolving them. • Systems Development & Process Optimisation • Design and implement operational playbooks, templates, and standardized workflows. • Support the development of the Ventures Operational Blueprint and Toolkit. • Reduce manual operational effort to 40% through documentation, automation, and system improvements. • Institutionalise documentation of processes, tools, and operational frameworks. • Data Coordination & Operational Intelligence • Support the development and maintenance of program tracking dashboards. • Assist in consolidating operational data for reporting and decision-making. • Coordinate the tracking of learner and founder journeys across Ventures programs. • Help structure and package operational data for leadership reporting. • Cross-Team Coordination & Stakeholder Management • Coordinate operational workflows between Ventures teams and cross-functional stakeholders. • Support collaboration with community, impact, marketing, and program teams. • Assist in operational planning for partnerships and program initiatives. • Ensure teams adopt and follow operational systems and processes. • Strategic Project Support • Support the implementation of key Ventures initiatives. • Unified learner and founder tracking systems, and follow-on support offered through the alumni community. • Operational playbooks and documentation frameworks • Support the coordination of Community-to-program pathways (Foundations and Entry-to-Market programs) designed to increase postprogram employment outcomes • Act as project manager in piloting new programs/initiatives including SME Scale-Up. Requirements: • 4-6 years of experience in a fast-paced, high-growth environment (e.g., tech, entrepreneurship, consulting, operations, strategy). • Proven track record of leading large-scale initiatives, assuming ownership, and delivering results in an Internal Controller capacity. • Strong organizational and administrative skills with exceptional attention to detail. • Strong technical and analytical ability to design and implement structured workflows, systems, data visualization and automations. • Exceptional written and verbal communication skills, with the ability to influence stakeholders across different levels and document different projects progress. • Ability to improve operational processes and reduce friction in workflows • Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment. • Experience supporting program delivery, accelerators, or education programs • Data analysis skills and the ability to structure operational reporting • Experience creating operational playbooks, toolkits, or documentation systems • Familiarity with startup ecosystems, entrepreneurship programs, or talent development initiatives • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • Employment Type • This role is a full-time position.

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Senior Marketing Automation Specialist

ALX Africa

Remote•2 months ago

Do you thrive at the intersection of strategy, systems, and scale? Do you have deep hands on experience architecting and optimizing automation platforms, particularly HubSpot, to support complex multi channel journeys? Are you analytically rigorous, able to translate lifecycle and campaign data into actionable insights that drive continuous improvement? Do you enjoy working with a wide range of stakeholder teams to turn business needs into scalable workflows, integrations, and well governed systems? If so, this role could be an exceptional fit for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX Africa is seeking a Senior Marketing Automation Specialist to architect, scale, and continuously optimize the automation systems that power the organization’s customer and stakeholder journeys. This role sits within the Sales and Marketing Automation team as a shared service function and partners closely with teams across the business to design scalable CRM processes, workflows, and integrations. You will own and evolve the HubSpot ecosystem, ensuring data integrity, operational efficiency, and measurable impact across campaigns, lifecycle management, and internal enablement. Responsibilities: • Own and optimize HubSpot CRM as the central platform supporting lead management, lifecycle journeys, and engagement across the business • Design and implement multi channel automation strategies including email, WhatsApp, SMS, and other engagement channels • Architect and maintain data flows and integrations between HubSpot and internal and external systems such as Salesforce, Jotform, and custom platforms • Establish and enforce data hygiene, segmentation, governance, and compliance standards to ensure reliable and actionable CRM data • Partner with stakeholder teams across Marketing, Sales, Community, Learning, Engineering, and Operations to translate business needs into scalable automation solutions • Build, maintain, and evolve dashboards and reporting frameworks that surface performance, pipeline health, and lifecycle insights • Lead training, documentation, and enablement initiatives to drive strong platform adoption and consistent best practices • Act as an internal consultant and thought partner on automation strategy, continuously identifying opportunities for improvement and innovation • Stay current with emerging automation and AI capabilities and recommend enhancements that improve efficiency and engagement Requirements: • At least 6 years of experience in CRM, marketing automation, marketing operations, sales operations, or RevOps roles • Expert level experience with HubSpot and/or similar CRMS, including hands on configuration, workflows, reporting, and data architecture • Proven ability to design and manage complex automation programs across multiple audiences and regions • Strong understanding of data governance, privacy, and compliance frameworks including GDPR, CAN SPAM, and consent management • Demonstrated ability to translate business strategy into scalable system architecture and automation solutions • Strong analytical skills with experience building dashboards and deriving actionable insights from CRM data • Ability to work cross functionally and manage multiple stakeholder priorities in a dynamic environment • HubSpot certifications including Marketing Hub, HubSpot Admin, or Operations Hub • Experience with system integrations, API based workflows, or middleware tools such as Zapier or Make • Exposure to Salesforce or other enterprise CRM platforms • Experience operating as part of a center of excellence or shared services automation team • Familiarity with automation driven enablement, documentation, and change management practices • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • Employment Type • This role is full-time. • Work Hours • The required work hours are 40hrs per week. • Due to the considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential. As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

Marketing

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Regional Sales Manager - North

M-KOPA

Limpopo•2 months ago

Regional Manager | M-KOPA-North (Limpopo, Mpumalanga & Free State) You've led sales teams before. You've owned territories, hit targets, and coached managers through the tough quarters. You know what it feels like to carry a region — and you know what it looks like when a team is firing versus flailing. The question isn't whether you can do this job. It's whether your current role is giving you a canvas that's worthy of what you've built. This one might be. M-KOPA has just crossed 7 million customers across Africa — up from 5 million not long ago — with $2 billion in credit unlocked and 86% of customers reporting a meaningful improvement in their quality of life. Of those 7 million, 55% are accessing financial products for the very first time. We're not optimising a mature market. We're building one. And to reach 10 million customers, we need regional leadership that goes well beyond target-chasing. Why this timing matters If you've seen M-KOPA advertising across multiple roles recently, that's not coincidence — it's deliberate. We're in the middle of a structural expansion: deepening field sales execution, strengthening retail channel partnerships, and building the regional management infrastructure that will carry us from 7 million to 10 million customers. The leaders we appoint now won't just inherit a territory — they'll help define how the next growth phase runs. That window doesn't stay open indefinitely. What this role actually is The Regional Manager sits at the intersection of strategy and execution. You'll lead a team of Deputy Regional Managers — managers of managers — owning everything from sales performance and stock management to partner store relationships and campaign execution across your region. This isn't a role you oversee from a desk. It's a role where your visibility, your coaching, and your judgment in the field determine whether targets are hit or missed. You'll set direction for your DRMs and hold them accountable to it. You'll own regional forecasting, diagnose performance trends before they become problems, and deliver clear, insight-driven reporting to the Head of Sales. When campaigns drop from national, you translate them into territory-level plans that actually land. When stock levels drift, you're ahead of it. When a partner store relationship needs attention, you're in it. What makes this different from other regional roles Most regional management roles sit inside businesses where the playbook is written and the market is known. This one doesn't. M-KOPA operates across field sales and in-store retail channels in markets that are still being shaped — which means your strategic instincts genuinely matter here. You're not just executing someone else's model; you're refining it in real time, with real consequences for customers who are depending on affordable access to smartphones, solar energy, and financial services. The scale is also real. With 35,000 agents operating across multiple markets, the infrastructure you help build here affects more people than most regional roles ever will. Requirements: • A proven track record leading multi-territory sales teams — including managing managers — across FMCG, financial services, insurance, retail, or electronic device channels. • Demonstrable experience driving channel performance across both field and in-store environments, with hands-on exposure to stock management, campaign execution, and retail partner relationships. • Strong analytical capability: you use data to identify variance, build forecasts, and make decisions — not just to report upward. • You're a leader who shows up. You build trust with your DRMs by being present, direct, and consistent — and you create accountability without creating fear. You read performance trends before they become fires, and you know how to intervene in ways that stick. • The reality check • This is a demanding, high-visibility role in a business that moves fast and expects leaders who move with it. DRM performance sits with you. Regional outcomes sit with you. Partner relationships sit with you. If that sounds like pressure, you're right — it is. But if your honest reaction is "that's exactly the kind of accountability I've been waiting for," then you're probably already the person we're looking for. • Your region. Your canvas. Let's talk. • If you're reading this and thinking you've been underutilised in a structure that doesn't quite match your ambition — that's probably the signal worth paying attention to. We'd love to explore whether this is the right next move for you. • Why M-KOPA? • At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. • Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. • Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. • Important Notice • M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. • M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. • M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of mone

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What experience do senior roles require?

Senior positions typically require 7+ years of relevant experience, proven leadership skills, and domain expertise. Many roles also require a track record of managing teams, delivering large projects, and strategic planning.

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Develop leadership skills, take on additional responsibilities, build a strong track record, and network within your industry. Seek mentorship from current senior leaders and pursue relevant certifications or executive education programs.

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Senior-level salaries vary by industry and country. In East Africa, senior managers typically earn $2,000-$8,000+ per month, while in Nigeria and South Africa ranges can be higher. Technology, finance, and oil & gas sectors tend to offer the highest compensation packages.

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Banking and finance, technology, telecommunications, oil and gas, healthcare, NGOs, and manufacturing are the top sectors hiring senior professionals across Africa. The growing tech ecosystem in cities like Lagos, Nairobi, and Kampala is creating especially strong demand for senior tech leaders.

Do senior roles in Africa offer remote work options?

Increasingly yes. Many multinational companies and tech firms operating in Africa offer hybrid or fully remote arrangements for senior positions. Executive and management roles often include flexible working arrangements as part of the compensation package.

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