Skip to main content
Hiring?Request relevant candidates.
A

Chauffeur

Accor Hotels

Posted 4 months agoCape Town, South Africa

Location

Cape Town, South Africa

Job Type

Full-time

Experience

Mid-Level

Category

Hospitality

Job Description

Scope of Position To do transfers for hotel guests when required Answer guest questions about Cape Town and surrounds as far as possible. To do administrative driving for the hotel as instructed Pipeline Level: Manager of Self Levels of accountability: The Hotel Chauffeurs report directly to the Front of House Supervisors /Assistant Front of House Managers and in their absence to the House Managers. Levels of Filling the tanks of both cars with unleaded petrol at the Caltex Petrol Station on Buitengracht Street in Tamboerskloof Ensuring all details about the transfers are correct (guest names, times of transfers, amount of guests in the car, destination, time of transfers, information pertinent to the guest obtainable from Fidelio and/or guest liaison Ensuring to be on time for every guest transfer, contacting the airport for flight arrival times in case of an airport transfer. Ensuring all booked transfers will be done — informing the manager on duty should any double-bookings are made in order for the manager to make alternative arrangement. Sharing any information about the guest with the guest liaisons in order for them to add this information to the guest profile in Fidelio Administrative driving includes the following :Laundry for housekeepingBanking for AccountsGeneral purchasesGuest supplies purchasesPost Office collections and drop-offs for ProcurementErrands for Sales and Marketi Demonstrated experience using:Fidelio Opera Property Management SystemMicrosoft Office Suite to at least Intermediate levelFidelio Micros food and beverage system We as a company are committed to diversity and inclusion. Our Employment Equity Plan and Targets will be considered during the recruitment process. We welcome applications from individuals with disabilities and diverse backgrounds.
ProGigFinder Press

Fifty silent applications, or one that lands.

Pick any job above and pay $1.49 with MoMo or Card. In about 60 seconds you get a CV written for that role, using relevant terms and a structure recruiters can scan quickly.

Get my CV for this job: $1.49

Requirements

  • Grade 12 or equivalent,
  • PDP licence
  • Extensive knowledge on Cape Town and the surrounds
  • Experience in the Front of House of the hospitality industry,
  • Proficiency in English (Verbal, Written, Reading),
  • Fidelio Opera Property Management System
  • Microsoft Office Suite to at least Intermediate level
  • Fidelio Micros food and beverage system
  • Superior Customer Service and Liaison skills
  • Above average problem solving skills,
  • Above average ab ty to communicate at all levels of the organisation

Responsibilities

  • responsibility:
  • Responsible for self
  • Competencies:
  • Quality Orientation
  • Planning and Organising
  • Meeting or Exceeding Customer Expectations
  • Coping with Pressures and Setbacks
  • Networking and Connecting with People
  • MAIN RESPONSIBILITES
  • Financial: Satisfied Shareholders:
  • Controlling the personal chauffeurs' floats
  • Retaining receipts of any costs incurred to be presented to Accounts
  • Ensuring all transfers are charged to the correct accounts
  • Customer Service: Delighted Customers:
  • Providing guests with the correct personal contact details and/or the contact details for Marine Taxi
  • Ensuring all extras in the car are readily available to the guest, including newspapers, CDs, water
  • Ensuring the cars are always clean and tidy, using Wash works in the Waterfront for the valet service of the cars
  • Processes: Effective Processes:
  • Daily car checks before and after every shift using the checklist provided by the hotel
  • Reporting any discrepancies on the checklist
  • Keeping an accurate log book in both cars

Benefits

  • EMPLOYMENT EQUITY