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Inbound Sales Officer
Moniepoint
Posted 5 months agoLagos, Nigeria
Location
Lagos, Nigeria
Job Type
Full-time
Experience
Mid-Level
Category
Sales & Marketing
Job Description
Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, Moniepoint processed $182 billion and is Nigeria's largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.
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Requirements
- 0-3 years of work experience in any field (SaaS sales experience or fresh graduates welcome)
- Excellent verbal and written communication skills
- Comfortable with technology and learning new software tools quickly
- Strong listening skills and genuine curiosity to understand customer needs
- Organised and detail-oriented, able to manage multiple conversations simultaneously
- Bachelor's degree or equivalent work experience preferred
- Eager to start a career in tech sales with willingness to learn and grow
- Coachable and comfortable with rejection
Responsibilities
- Respond to inbound inquiries from website leads, partner referrals, social media, events, and other inbound sources
- Schedule and deliver engaging online demos via Zoom/Google Meet showcasing how Moniebook solves customer problems
- Guide qualified prospects through pricing discussions, address concerns, handle objections, and close sales
- Recognise upsell opportunities when customers could benefit from premium features or additional services
- Log all customer interactions, update deal stages, and track pipeline in the CRM
- Participate in weekly sales training and continuously improve Moniebook product knowledge and sales skills
- Qualify leads by asking thoughtful questions to understand customer needs, budget, timeline, and decision-making process
- Build trust and rapport with prospects throughout the sales process and ensure smooth handoffs to the Onboarding team after purchase
- Share feedback on lead quality from different channels and contribute common customer insights to improve lead generation
