Reconciliation Administrator

Job Description

Requirements

• Bachelor's degree in Accounting, Finance, Banking, or a related field
• 1 to 3 years of experience in financial operations or reconciliations, preferably within cards and payments
• Strong understanding of reconciliation principles and lifecycles including authorisation, clearing, and settlement
• High attention to detail and accuracy with ability to work with large datasets
• Proficiency in Excel including pivot tables, VLOOKUP/XLOOKUP, and macros preferred
• Experience working with reconciliation tools or core banking systems is an added advantage
• Ability to work under tight settlement deadlines
• Clear communication skills with internal and external stakeholders

Responsibilities

• Reconcile daily card transaction files from card schemes (Visa), processors (NFS), and internal systems
• Identify, investigate, and resolve mismatches such as missing transactions, duplicate postings, or incorrect amounts
• Reconcile suspense, clearing, settlement, and chargeback-related accounts
• Ensure accurate posting of fees, interchange, and scheme charges
• Validate settlement reports and ensure amounts received match expected positions
• Coordinate with banks, processors, and card networks on settlement issues
• Investigate aged and unreconciled items
• Support chargeback and representment processes from a financial reconciliation perspective
• Prepare daily, weekly, and monthly reconciliation and settlement reports
• Maintain reconciliation documentation and audit trails
• Ensure adherence to internal controls, SLAs, and regulatory requirements
• Identify root causes of recurring reconciliation issues and recommend process improvements
• Support automation initiatives and system enhancements
• Liaise with Finance, IT, Branches, and other internal teams to resolve reconciliation breaks