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Security Officer
Accor Hotels
Posted 4 months agoAccra, Ghana
Location
Accra, Ghana
Job Type
Full-time
Experience
Mid-Level
Category
Hospitality
Job Description
What you will be doing:
Regularly patrol the hotel premises, including lobbies, hallways, parking areas, and other common spaces.
De-escalate potentially volatile situations.
At Movenpick Ambassador Hotel Accra, we're more than just colleagues – we're a family! Experience a supportive and inclusive work environment where everyone contributes to our success. Enjoy fun activities, celebrate achievements together, and grow your career with a business-driven team that values your contributions.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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Requirements
- Your Skills & Qualifications include:
- Ability to notice subtle cues and identify potential security threats.
- Ability to communicate clearly and calmly, especially in high-pressure situations.
- Strong interpersonal skills.
- Ability to think quickly and make sound decisions under pressure.
- Ability to de-escalate difficult situations.
- Ability to patrol the premises and respond to emergencies.
- Familiarity with security protocols and emergency procedures.
- Trustworthiness and ability to handle sensitive information
- minimum 3 years' experience in security or a related field.
- Certificate, Diploma or Degree in Corporate Security.
Responsibilities
- Manage access to the hotel and restricted areas, verifying guest credentials and ensuring only authorized individuals enter.
- Monitor entrances and exits.
- Respond quickly and effectively to emergencies such as fires, medical incidents, and security breaches.
- Coordinate evacuations and liaise with emergency services.
- Provide first aid when necessary.
- Assist guests with directions, information, and other inquiries.
- Help to create a safe and welcoming environment.
- Document all incidents, security breaches, and suspicious activities in detailed reports.
- Resolve conflicts between guests or between guests and employees in a calm and professional manner.
- Protect hotel assets and property from theft, vandalism, and damage.
- Ensure that security systems are functioning correctly.
Benefits
- Your team and working environment:
- Be part of something special.
- Our commitment to Diversity & Inclusion:
- Why work for Accor?
- With us, your personality is valued
