Field Associate Manager
Pula
At Pula, we are building the systems that enable farmers worldwide to access insurance, using technology to insure this previously uninsured worldwide. We work in over 10 countries across Africa and Asia, and by 2022, have facilitated crop insurance cover to over 20 million farmers, 40% of which are women, across Kenya, India, Nepal, Pakistan, Rwanda, Uganda, Nigeria, Mali, Senegal, Zambia, Ethiopia, Madagascar, Tanzania, Mozambique, Ethiopia and Malawi. We are a for profit company, and have raised over $45 million from leading venture and institutional investors as well as developed philanthropic relationships with private foundations and bilateral donors such as the Bill & Melinda Gates Foundation and German Insure Resilience Solutions Fund that have accelerated investments in our target markets.
Pula is proudly fast paced, constantly learning from the challenges we face and overcome. We are proudly culturally diverse but united in our ambition of continuous high-performance. By challenging ourselves we believe that we can overcome the hard problems we love solving.
Every year, Pula runs a series of operational activities including farmer sensitization campaigns,farmer registration, farmer profiling/data service projects, training of clients and Crop Cut Experiments (a survey designed to measure the yield of different crops).
Working under the vision, guidance and direction of the Director of Field Operations, Pula is seeking the services of an experienced Field Associate Manager in Ethiopia who will be responsible for overseeing and executing all the operational activities within the country. The ideal candidate will be results driven, good at people and operations, project management, and shifting comfortably between strategy and execution. The ideal candidate learns quickly, is resourceful and has experience managing teams and running a field project.
Reporting to the Director of Field Operations, you will directly manage Senior Field Coordinators (SFCs) and Field Coordinators (FCs) and indirectly lead a team of Field Agents (FAs) who will be doing the day to day data collection. You will focus on building team capacity, managing performance, and fostering a high-performance culture centered on accountability, operational excellence, and quality outcomes. You will also serve as a senior client-facing leader, providing regular updates, addressing delivery or data quality concerns, and ensuring clear alignment on scope, methodology, and deliverables. This role requires close cross-functional collaboration with teams across Insurance Operations, Data team, Technology, and Commercial Management to ensure seamless execution and continuous improvement across the full project lifecycle.
