394 Marketing Jobs - September 2026

Merchant Operations Analyst

PayJoy

About PayJoyPayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.This role As a merchant operations analyst, your role will ensure PayJoy assets are maintained and accounted for, reducing financial loss for PayJoy ZA. Your role will be vital in assisting with live and post sale technical issues as well as operational administrative tasks. Identifying and collecting information needed for system/process improvements. The perfect candidate should be comfortable communicating with people across the organization and focused on improving customer and clerks' experience. You should be able to solve problems, improvise as needed, and be adept at executing and managing time for various tasks.

Merchant Operations Representative

PayJoy

About PayJoyPayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.This roleThe Merchant Operations Representative is responsible for running and maintaining processes linked with our commercial team and merchants, providing administrative support, guarantees the effective admin/merchant/clerk (partners) onboarding process, identifying potential risks in current processes, and providing insights to stakeholders.

Field Associate Manager - Guinea

Pula

We are an insuretech firm that provides agriculture insurance design and execution services, specialising in index based insurance and are backed by top tier VC investors who have invested more than $25 million in the business. Since 2015 we have provided climate insurance to 15.4 million smallholder farmers, 41% of which were women across 19 markets in Africa and Asia who pay an average of $6.8 per season to insure their crops. So far we've unlocked over $2.22 billion of capital from local and international insurance markets for climate risks since we started in 2015 and paid out $40.8 million to our client farmers. Pula is a fast-paced space, constantly adapting to new opportunities and challenges and we are made up of a high-performance, multi-cultural team. We expect our team to value performance, results and professionalism. At Pula, we are: Obsessed with results: We are responsible for our future and therefore we get things done! Connect the Dots: We continuously identify different customer needs & business problems and build solutions that deliver value. Have a Can do Attitude! We dare to do things differently to make things work. We have each others’ back: We look out for each other & we share high quality, timely feedback that makes us better.

Project Manager, Partnerships & Consulting

Pula

We are an insuretech firm that provides agriculture insurance design and execution services, specialising in index based insurance and are backed by top tier VC investors who have invested more than $25 million in the business. Since 2015 we have provided climate insurance to 19 million smallholder farmers, 41% of which were women across 13 markets in Africa and Asia who pay an average of $6.8 per season to insure their crops. So far we've unlocked over $2.5 billion of capital from local and international insurance markets for climate risks since we started in 2015 and paid out $40.8 million to our client farmers. According to the UN’s InterGovernmental Panel for Climate Change more than 3.3 billion people globally live in hotspots with high vulnerability to climate change and are now already feeling the impact of climate change through increased temperatures and increasingly erratic rainfall. Insurance is a tool for vulnerable households in these affected regions to adapt to the effects that climate change is already having today on these households. It is a tool that enables for compensation payment for losses and damages that these households had no part in causing. Insurance compensation enables these households to make adjustments to their day to day livelihoods and practices and therefore allows for an equitable and just transition. We are a for profit organisation, and have raised over $10 million from leading venture and institutional investors as well as developed philanthropic relationships with private foundations and bilateral donors such as the Bill & Melinda Gates Foundation and German Insure Resilience Solutions Fund that have accelerated investments in our target markets.

Senior Manager, Partnerships, Product Innovation & Consulting

Pula

At Pula, we are building the systems that enable farmers worldwide to access insurance, using technology to insure this previously uninsured worldwide. We work in over 10 countries across Africa and Asia, and by 2022, have facilitated crop insurance cover to over 20 million farmers, 40% of which are women, across Kenya, India, Nepal, Pakistan, Rwanda, Uganda, Nigeria, Mali, Senegal, Zambia, Ethiopia, Madagascar, Tanzania, Mozambique, Ethiopia and Malawi. We are a for profit company, and have raised over $45 million from leading venture and institutional investors as well as developed philanthropic relationships with private foundations and bilateral donors such as the Bill & Melinda Gates Foundation and German Insure Resilience Solutions Fund that have accelerated investments in our target markets. Pula is proudly fast paced, constantly learning from the challenges we face and overcome. We are proudly culturally diverse but united in our ambition of continuous high-performance. By challenging ourselves we believe that we can overcome the hard problems we love solving.

Senior Manager, Underwriting & Marketing

Pula

About Pula Re Pula Reinsurance Ltd (Pula Re) is the venture by Pula Advisors AG to enter the reinsurance space leveraging on its existing market presence across Africa & Asia. Pula Re is domiciled in Bermuda and will be focussed on emerging economies, targeting high-growth markets across Africa, Asia, and a select exploratory regions such as Latin America, with a strong focus on agriculture, parametric, climate, property cat, speciality and transition risks, along with conventional risks while benefitting and protecting those most vulnerable rural farming communities and in specific women. Overall Objective As an early member of the leadership team, you will play a pioneering role in establishing the Property, Casualty & Specialty Lines function from the ground up. This position combines marketing, technical underwriting, claims management, and reinsurance placement, with a strong focus on underwriting discipline, profitable growth, and relationship building. You will identify new business opportunities and manage or develop relationships with insurers, reinsurance brokers, and other reinsurers to expand Pula RE’s footprint across its target markets. It is a hands-on, market-facing role that will require regular travel across Pula RE’s focus regions. Team expansion will evolve in line with business growth.

Senior Specialist: Information Security Governance, Risk & Compliance (GRC)

Cellulant

Cellulant is Africa’s leading payments company, providing seamless, secure and innovative solutions that empower businesses, banks, and global brands to thrive in a fast-changing global economy. With a presence in over 24 countries and 200+ payment methods across cards, bank transfer and mobile money, our single API payment platform, Tingg, simplifies collections, disbursements, and reconciliations. It processes over 1 million transactions daily for market leaders in various sectors, such as Airlines, Telecoms, E-commerce, Ride-Hailing, Retail, and Remittances. By simplifying how people pay and get paid, we drive trust, commerce and scale – and connect companies to their ambitions. Our Story: Across Africa, payments are more than transactions. They are gateways to prosperity, connecting people, businesses and communities to opportunities and growth. From enabling a logistics company in Lusaka to pay suppliers across borders, to enabling a hospitality brand in Lagos to scale effortlessly, to supporting an airline in Nairobi to reconcile payments from multiple platforms, Cellulant is the bridge that makes it all possible. Through trusted technology and customer-centric innovation, we build connections that inspire progress, strengthen economies and transform payments into a tool for progress. Since our founding in 2003, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses. We are driven by an unshakable belief that seamless people-centred payments are the key to unlocking prosperity. Today, Cellulant powers online and offline payment processing, allowing businesses to collect payments, send payouts, and accelerate business growth. Our Mission: To deliver seamless, secure and innovative payment solutions for businesses. Our Vision: To create a connected world where businesses move money as easily as they share ideas.

Recruitment Projects and Operations Associate

One Acre Fund

Director Marketing Services

Visa

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.Progress starts with you.

Senior Graphic Designer

Thndr

You are a driven creative who uses design to make complex ideas feel clear, intuitive, and worth engaging with. You’ll work inside multidisciplinary squads alongside copywriters, video creatives, and producers. You will contribute ideas, shape visual systems, and own the quality of design execution across the work you’re assigned. This role is for someone who thinks visually, designs with intention, and understands that strong design isn’t just about aesthetics. It's about clarity, hierarchy, and meaning.

Fundraising Operations Specialist

ALX Africa

Are you the kind of person who naturally creates order in fast-moving environments? Do you excel at turning conversations into action, tracking multiple workstreams, and ensuring important priorities do not slip? Are you highly organized, proactive, and calm under pressure, with the judgment to know what matters and the discipline to keep things moving? If so, this could be the role for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX and Frontier, as part of the broader African Leadership Group, are ambitious, high-impact institutions designed to expand access to opportunity, talent, and economic mobility at scale. We are looking for a highly capable Fundraising & Partnerships Specialist to help power that growth. This role sits at the center of our fundraising and partnership efforts. It is ideal for someone who combines strong writing, sharp research, excellent project management, and a high level of ownership. You will help turn strategy into action by supporting donor and partner cultivation, preparing compelling materials, managing live opportunities, and ensuring strong follow-through across a fast-moving pipeline. This is not a purely administrative role. It is a high-trust execution role for someone who is energised by helping great ideas become real opportunities and real opportunities become real philanthropic support. Responsibilities: • Support the development and management of fundraising and partnerships pipelines across philanthropy, corporate, and strategic stakeholder channels • Conduct research on prospective funders, partners, and influential individuals; synthesise findings into clear, decision-useful briefing notes • Prepare high-quality first drafts of concept notes, proposals, donor updates, outreach emails, meeting briefs, and other external materials • Help manage the full lifecycle of opportunities, from initial research and qualification through follow-up, proposal development, submission, and stewardship • Maintain clear and up-to-date pipeline tracking in CRM and related systems, ensuring next steps, timelines, and owners are visible • Coordinate proposal development across internal teams by gathering inputs, tracking deadlines, and ensuring submissions are polished and on time • Prepare senior leaders for meetings with tailored background notes, talking points, and follow-up drafts • Support donor stewardship and relationship management through strong organization, timely communication, and consistent follow-through • Improve internal processes that strengthen fundraising discipline, visibility, and conversion Requirements: • 3-6 years of relevant experience in fundraising, partnerships, philanthropy, consulting, strategy, communications, or a similarly demanding role • Exceptional writing skills, with the ability to produce polished, audience-specific drafts quickly • Strong research and synthesis skills; able to move from large amounts of information to clear takeaways and recommendations • Excellent organizational skills and attention to detail • Strong project management instincts, including the ability to manage multiple workstreams and deadlines at once • Good judgment, maturity, and professionalism in working with senior stakeholders and external audiences • High ownership and reliability; someone who follows through and keeps things moving • Comfort operating in a fast-paced, entrepreneurial, and sometimes ambiguous environment • Familiarity with CRM systems, proposal development, or donor reporting • Experience in education, workforce development, social impact, international development, or mission-driven organizations • Experience working in fundraising, consulting, strategy, communications, or similar high-performance environments • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • A sharp writer who also likes systems and processes • Intellectually curious and highly organized • Energised by meaningful work and high standards • Comfortable supporting ambitious leaders and translating ideas into action • Employment Type • This role is a full-time position

Operations Specialist: ALX Ventures

ALX Africa

Do you thrive on creating structure, improving workflows, and enabling teams to execute more effectively? Are you highly organized, detail-oriented, and able to manage multiple priorities while maintaining clear operational systems? Do you have a strong project management mindset and enjoy building processes, documentation, and tracking mechanisms that help teams deliver results at scale? Are you curious about how programs operate and passionate about designing systems that improve productivity and reduce operational friction? If you are excited about supporting large-scale entrepreneurship and talent development programs across Africa, then this role might be the perfect fit for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX Ventures is seeking a highly structured and execution-focused Operations Specialist to support the operational systems that enable Ventures programs to scale efficiently across Africa. This role plays a critical part in building the operational infrastructure, workflows, and systems that allow program teams to execute effectively while reducing friction in program delivery. The Operations Specialist will work closely with program managers, partnerships teams, and central leadership to establish clear rhythms, tracking mechanisms, documentation frameworks, and scalable operational processes. The role directly supports ALX Ventures’ objective of building scalable program systems that increase outcomes for strategic partnerships alongside flagship programs for founders and freelancers, including the delivery and modularization of Founder Academy, Freelancer Academy, and other Ventures initiatives. Responsibilities: • Program Operations & Delivery Systems • Support the operational delivery and tracking of Ventures programs, including Founder Academy (FA) and Freelancer Academy (FLA). • Coordinate program workflows and timelines to ensure standardised smooth cohort execution. • Support the modularization and stabilization of FA and FLA program delivery packages through a self-paced delivery model, pointing to opportunities for streamlined delivery and impact outcomes growth. • Assist in piloting redesigned program models and capturing delivery learnings. • Maintain operational coordination across program teams and stakeholders to foster strong cohesion and accountability across engaged stakeholders in 9 cities and 5+ teams. • Operational Rhythms & Team Visibility • Establish operational rhythms, routines, and tracking mechanisms for Ventures teams. • Track delivery milestones and ensure progress against program objectives. • Identify operational bottlenecks and support teams in resolving them. • Systems Development & Process Optimisation • Design and implement operational playbooks, templates, and standardized workflows. • Support the development of the Ventures Operational Blueprint and Toolkit. • Reduce manual operational effort to 40% through documentation, automation, and system improvements. • Institutionalise documentation of processes, tools, and operational frameworks. • Data Coordination & Operational Intelligence • Support the development and maintenance of program tracking dashboards. • Assist in consolidating operational data for reporting and decision-making. • Coordinate the tracking of learner and founder journeys across Ventures programs. • Help structure and package operational data for leadership reporting. • Cross-Team Coordination & Stakeholder Management • Coordinate operational workflows between Ventures teams and cross-functional stakeholders. • Support collaboration with community, impact, marketing, and program teams. • Assist in operational planning for partnerships and program initiatives. • Ensure teams adopt and follow operational systems and processes. • Strategic Project Support • Support the implementation of key Ventures initiatives. • Unified learner and founder tracking systems, and follow-on support offered through the alumni community. • Operational playbooks and documentation frameworks • Support the coordination of Community-to-program pathways (Foundations and Entry-to-Market programs) designed to increase postprogram employment outcomes • Act as project manager in piloting new programs/initiatives including SME Scale-Up. Requirements: • 4-6 years of experience in a fast-paced, high-growth environment (e.g., tech, entrepreneurship, consulting, operations, strategy). • Proven track record of leading large-scale initiatives, assuming ownership, and delivering results in an Internal Controller capacity. • Strong organizational and administrative skills with exceptional attention to detail. • Strong technical and analytical ability to design and implement structured workflows, systems, data visualization and automations. • Exceptional written and verbal communication skills, with the ability to influence stakeholders across different levels and document different projects progress. • Ability to improve operational processes and reduce friction in workflows • Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment. • Experience supporting program delivery, accelerators, or education programs • Data analysis skills and the ability to structure operational reporting • Experience creating operational playbooks, toolkits, or documentation systems • Familiarity with startup ecosystems, entrepreneurship programs, or talent development initiatives • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • Employment Type • This role is a full-time position.

Senior Marketing Automation Specialist

ALX Africa

Do you thrive at the intersection of strategy, systems, and scale? Do you have deep hands on experience architecting and optimizing automation platforms, particularly HubSpot, to support complex multi channel journeys? Are you analytically rigorous, able to translate lifecycle and campaign data into actionable insights that drive continuous improvement? Do you enjoy working with a wide range of stakeholder teams to turn business needs into scalable workflows, integrations, and well governed systems? If so, this role could be an exceptional fit for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary ALX Africa is seeking a Senior Marketing Automation Specialist to architect, scale, and continuously optimize the automation systems that power the organization’s customer and stakeholder journeys. This role sits within the Sales and Marketing Automation team as a shared service function and partners closely with teams across the business to design scalable CRM processes, workflows, and integrations. You will own and evolve the HubSpot ecosystem, ensuring data integrity, operational efficiency, and measurable impact across campaigns, lifecycle management, and internal enablement. Responsibilities: • Own and optimize HubSpot CRM as the central platform supporting lead management, lifecycle journeys, and engagement across the business • Design and implement multi channel automation strategies including email, WhatsApp, SMS, and other engagement channels • Architect and maintain data flows and integrations between HubSpot and internal and external systems such as Salesforce, Jotform, and custom platforms • Establish and enforce data hygiene, segmentation, governance, and compliance standards to ensure reliable and actionable CRM data • Partner with stakeholder teams across Marketing, Sales, Community, Learning, Engineering, and Operations to translate business needs into scalable automation solutions • Build, maintain, and evolve dashboards and reporting frameworks that surface performance, pipeline health, and lifecycle insights • Lead training, documentation, and enablement initiatives to drive strong platform adoption and consistent best practices • Act as an internal consultant and thought partner on automation strategy, continuously identifying opportunities for improvement and innovation • Stay current with emerging automation and AI capabilities and recommend enhancements that improve efficiency and engagement Requirements: • At least 6 years of experience in CRM, marketing automation, marketing operations, sales operations, or RevOps roles • Expert level experience with HubSpot and/or similar CRMS, including hands on configuration, workflows, reporting, and data architecture • Proven ability to design and manage complex automation programs across multiple audiences and regions • Strong understanding of data governance, privacy, and compliance frameworks including GDPR, CAN SPAM, and consent management • Demonstrated ability to translate business strategy into scalable system architecture and automation solutions • Strong analytical skills with experience building dashboards and deriving actionable insights from CRM data • Ability to work cross functionally and manage multiple stakeholder priorities in a dynamic environment • HubSpot certifications including Marketing Hub, HubSpot Admin, or Operations Hub • Experience with system integrations, API based workflows, or middleware tools such as Zapier or Make • Exposure to Salesforce or other enterprise CRM platforms • Experience operating as part of a center of excellence or shared services automation team • Familiarity with automation driven enablement, documentation, and change management practices • Person Specification/Attributes • Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. • Humility: Openness to learning, seeking help when needed, and a focus on serving others. • Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. • Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. • Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger. • Employment Type • This role is full-time. • Work Hours • The required work hours are 40hrs per week. • Due to the considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential. As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

Payment Admin Officer

Wave

Requirements: • Fluency in English. • Experience in supporting merchants/agents' networks in a back-office administrative position. • Bachelor's degree in finance, business administration, or a related field. • Basic notion in supply management (procurement, stock management & shipments) • Strong analytical skills in Excel and/or Google Sheets. • Excellent organizational and communication skills. • You might be a good fit if you • Have a strong organizational skill set and the ability to manage multiple tasks simultaneously. • Are a problem-solver who can identify issues and implement effective solutions promptly. • Demonstrate effective communication skills, capable of collaborating with various teams, and communicating complex information. • Show initiative and ability to work independently and as part of a team. • Are exceptionally organized, able to follow through on tasks independently, and manage priorities effectively. • Our team • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. • We are on Y Combinator's top companies by revenue. • How to apply • Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. • We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. • Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Regional Lead (User Growth)

Wave

Requirements: • Fluency in French and in a local language is a plus. • Proficient in English - this role will interact regularly with non-French speakers, and reporting will be done primarily in English. • Previous experience in sales/business development/team management. • 4+ years of relevant work experience, specifically managing field teams or user acquisition teams based in the field. • 2+ years of experience designing strategies for user acquisition for a telecom, payment service provider, FMCG, or financial institution. • 2+ years’ experience managing large teams (50+ people). • You might be a good fit if you: • Have successfully planned and managed customer acquisition strategies for mobile/financial, or FMCG products before. • Communicate effectively and often, both in writing and in person, to the point of overcommunication. • Are detail-oriented and strive for excellence in everything you do. • Are a self-starter and proactive about achieving ambitious targets. • Enjoy owning projects - you're autonomous yet know when to escalate problems. • Willing to go the distance to get something done. • Adjust quickly to changing priorities and conditions. • Are tech-savvy: comfortable navigating Excel and onboarding to new tools. • Have a teamwork spirit. • #LI-MS1 • Our team • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. • We are on Y Combinator's top companies by revenue. • How to apply • Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. • We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. • Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Global Head of Marketing

Wave

Requirements: • Fluency in English and French. • At least 10 years of experience in marketing at an FMCG, tech start-up, telco company, or similar. • Experience developing or executing B2C marketing strategies in Africa. • Willingness to travel frequently to operating markets. • Compelling storyteller, in writing and verbally. • You might be a good fit if you • Have run a successful functional marketing team that executed well, partnering with other teams. • Prioritize culture and mission. • Have led impactful brand strategy for a globally recognized company or a fast-growing startup. • Are a strong communicator and are comfortable defaulting to overreaching when it comes to coordination. • Are deeply analytical in your approach to marketing and in optimizing the cost of customer acquisition. • Excel at managing large cross-cultural teams with rapidly changing priorities. • Have an extensive network of contacts across media, advertising networks, and vendors. • Are super detail-oriented and organized. • Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth. • Demonstrate tenacity and a willingness to go the distance to get something done. • Adjust quickly to changing priorities and handle complexity and change effectively. • Our team • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. • We are on Y Combinator's top companies by revenue. • How to apply • Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. • We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. • Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits: • Subsidised health insurance for you and your dependents, and retirement contributions (both vary from country to country). • 6 months of fully paid parental leave and subsidised fertility assistance. • Flexible vacation, with most folks taking between 21-30 days per year. • $10,000 annual charitable donation matching.

Head of Brand Design and Creative

Wave

We’re looking for a Head of Brand Design and Creative who is strategic, thrives for creative excellence and is operationally effective to be responsible for defining Wave’s brand expression at scale. You will build up and lead a high-performing creative team, establish strong creative processes, and ensure our brand supports Wave’s rapid growth across Africa.

Trade Marketing Lead

Yassir

Job Description: We are looking for a dynamic Trade Marketing Lead to drive awareness, adoption, and engagement across our diverse suite of app services. You will play a key role in translating our marketing strategy into actionable on the ground trade marketing initiatives that increase app installs, usage, and customer loyalty. The role reports directly to the Marketing Director and involves close collaboration with Marketing, Event and Operation teams. Responsibilities: • Develop and implement trade marketing strategies aligned with business objectives and marketing plans for our different services (financial services, food, ridehailing, groceries, …) . • Set up trade marketing processes, tracking mechanisms, and reporting to measure campaign effectiveness. • Plan, budget, and manage trade marketing initiatives to maximize ROI. • Lead, train and supervise trade marketing animators and on-ground teams. • Test commercial messaging, evaluate effectiveness, and optimize campaigns based on insights. • Analyze market trends and competitor activities to identify opportunities and strategic recommendations. • Identify partnership and co-marketing opportunities with key retailers, merchants, and service providers. • Provide regular reporting to the Marketing Director on key performance indicators. Requirements: • Bachelor’s degree in Marketing, Business, Commercial or related field, MBA is a plus. • 5+ years of experience in trade marketing, retail marketing, or brand activation, preferably in digital, app-driven businesses or FMCG. • Strong understanding of multi-channel marketing, both online and offline. • Proven track record in driving awareness, app adoption, and engagement campaigns. • Excellent project management, communication, and stakeholder management skills. • Strong Leadership to lead animators on the ground, find the right commercial messaging and optimize process. • Result & data driven mindset • Creative thinker who can propose innovative campaigns in a fast-paced environment. • Languages : arabic + bilingual in french or english

Back-Office Ticketing Agent

Yassir

Le Back-Office Ticketing Agent sont rôle est d’assurer le traitement, le suivi et la conformité administrative, opérationnelle et technique des dossiers de réservation, tout en garantissant la fluidité des opérations internes et la satisfaction client dans un environnement digital Responsabilités principales : Traitement des réservations (aériennes, hôtelières, packages, services annexes) Suivi des dossiers clients avant, pendant et après le voyage Gestion des émissions, réémissions, annulations et remboursements Vérification de la conformité des dossiers (documents, paiements, conditions tarifaires)Utilisation quotidienne du GDS (Amadeus ou équivalent)Contrôle des PNR, files d’attente (queues) et règles tarifaires Mise à jour des tableaux de suivi (ventes, réservations, incidents)Contribution au reporting hebdomadaires et mensuelsRespect des procédures internes et réglementaires (IATA, BSP, fournisseurs) Application des procédures internes et standards qualitéRespect des délais de traitement Requirements: • diplôme en tourisme, en gestion ou dans un domaine connexe est un plus. • Minimum deux (02) années d'expérience en réservation de billets, en support client. • Excellentes compétences en communication verbale et écrite. • Capacité à utiliser des systèmes de réservation comme Amadeus et des outils informatiques. • Attentionner aux détails et capacité à gérer plusieurs tâches simultanément. • Compétences en résolution de problèmes et capacité à travailler sous pression. • Connaissance des politiques et des procédures de l'industrie du voyage.

Back Office Ticketing Agent

Yassir

Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles. Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne. Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $. Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales. Rôle Le rôle principal Back-Office Ticketing Agent est d’assurer le traitement, le suivi et la conformité administrative, opérationnelle et technique des dossiers de réservation, tout en garantissant la fluidité des opérations internes et la satisfaction client dans un environnement digital Responsabilités principales Traitement des réservations (aériennes, hôtelières, packages, services annexes) Suivi des dossiers clients avant, pendant et après le voyage Gestion des émissions, réémissions, annulations et remboursements Vérification de la conformité des dossiers (documents, paiements, conditions tarifaires) Utilisation quotidienne du GDS (Amadeus ou équivalent) Contrôle des PNR, files d’attente (queues) et règles tarifaires Mise à jour des tableaux de suivi (ventes, réservations, incidents) Contribution au reporting hebdomadaires et mensuels Requirements: • Diplôme en tourisme, en gestion ou dans un domaine connexe est un plus. • Minimum deux (02) années d'expérience en réservation de billets, en support client. • Excellentes compétences en communication verbale et écrite. • Capacité à utiliser des systèmes de réservation et des outils informatiques. • Attentionner aux détails et capacité à gérer plusieurs tâches simultanément. • Compétences en résolution de problèmes et capacité à travailler sous pression. • Connaissance des politiques et des procédures de l'industrie du voyage. • Compétences souhaités • Expérience avec des systèmes de réservation comme Amadeus. • Compétences en langues étrangères. • Familiarité avec les pratiques et les tendances de l'industrie du voyage.