1077 Senior Level Jobs - August 2026

Manager Rider Experience & Engagement

Delivery Hero

Role Summary The Rider Experience & Engagement Manager owns the end-to-end rider journey with a clear objective: reduce churn, improve retention, and strengthen long-term rider loyalty. This role is responsible for building and executing a comprehensive Rider Value Proposition through structured retention strategy, loyalty frameworks, engagement programs, in-app communications, and strategic partnerships that drive measurable KPI improvement. What's On Your Plate? 1. Retention, Rider Value Proposition & Loyalty 2. Rider Engagement 3. Rider Communications & Feedback 4. Partnerships & Benefits

Management

Salary not specified

Tunis, Tunisia•4 months ago

Strategic Account Manager

Delivery Hero

YOUR MISSION The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Strategic Account Manager, you will play a key role in developing the food business with the most prestigious international chains in Tunisia. THE JOURNEY Get feedback from our partners and translate it into product, marketing and operations improvement. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference Minimum 6 years of experience in Account Management and/or Business Consultant ( previous experience with big and XL accounts are a plus) Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to b

Salary not specified

Abidjan, Ivory Coast•4 months ago

Senior Account Manager - Top Accounts

Delivery Hero

If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? 🤝 Our culture and strong values. 💪 Our career development philosophy. 🤝 Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. THE JOURNEY Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners Understand, build action plans and follow up on churned and inactive partners Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. 🏖️ Extra time off, the freedom to work from home one day a week, and the opportunity to work from a

Salary not specified

Team Lead Acquisition

Delivery Hero

ROLE SUMMARY Responsible for leading and managing the acquisition team. Review potential acquisitions to ensure they are a good fit for the company. WHAT’S ON YOUR PLATE? Tracking sales targets of the team. Acquiring key accounts (international brands) and handling level commission rate. Management for reporting and support.

Salary not specified

Assistant Manager Operations - tMart

Delivery Hero

Managing the full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related). Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry). Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity at the correct price) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level. Property / Asset management: Proper management of the property and facility, plus asset management and tracking. Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency. Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc. Managing Productivity, work standards, and development of store staff. Monitoring and managing the store costs VS budget for the section. Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level). Monitoring financial and operational performance of each store and initiating required actions for improvement. Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly. Developing action plans with the department manager to address weak areas in need of improvement. Instituting training and developmental programs for staff and monitoring effective implementation. Ensuring proper implementation of merchandising and space planning guidelines in stores. Monitoring product range availability according to selected st You have at least 5+ years of experience in progressive development and management of multiple Stores, product categories, matured by working for large retailers, in an international setting. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.

Operations

Salary not specified

Casablanca, Morocco•4 months ago

Account Manager Morocco - Casablanca

Delivery Hero

YOUR MISSION You will be directly handling the relationship with our top chain partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in the country. THE JOURNEY Draw and execute plans, making your partners grow through promotions, marketing activations, and menu performance; Take action to reach your goals and company OKRs. (Growth, Revenue, Ops); Increase Glovo’s revenue through commission renegotiation and selling Glovo’s assets; Interact with other areas (operations, marketing, finance) to make sure that we are giving the best possible service to your partners. Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Salary not specified

Account Manager - Local Shops

Delivery Hero

We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. What’s on Your Plate? Make sure that the menus of the clients are up to date at all times. Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter. Generating food coupons, promotions and vouchers from existing Shops. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA. Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Sales calls Closed sales Sales expense report Presentations Sales meeting report (new restaurant) Daily signed contract report What Did We Order? Bachelor’s degree in any discipline Previous experience in FMCG,- E-commerce and retail companies is preferred From 3 to 5 years of experience holding the same title or relevant Able to analyse data and sales statistics and curate a solution Excellent Communication & Negotiation skills Customer Oriented Adaptability & Flexibility

Salary not specified

Mansoura, Egypt•4 months ago

Team Lead Acquisition - El Mansura

Delivery Hero

Management for reporting and support. Qualifications Bachelor’s Degree in Business Administration or any other related field. 3-5 years of experience within Sales including managing a team. High level of ownership and dedication. Leadership and negotiation Skills. Problem-Solving and Decision-Making Skills Planning and Organizing Skills. Ability to meet deadlines and be flexible in working. Fluent in English communication skills

Salary not specified

Manager Sales Operations & Strategy

Delivery Hero

What’s On Your Plate? Ensuring SOP compliance by the sales team and optimizing SOP based on practical learnings from sales, logistics, finance, and training. Collaborating in the execution of regional campaigns that both impact branding and sales performance. Creating weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance. Rolling out reports for the sales team to manage sales performance. What Did We Order? Seasoned BI with an orientation to sales – 5+ years of BI/analytics with exposure to sales. Bachelor's degree in Business or any related field. Highly analytical & numbers-driven: cohorts, costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships. Passionate about sales: metrics driven with a deep understanding of branding. Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels. Has excellent organizational and people skills and the ability to set priorities, problem- Creativity and innovation, ability to think out of the box and concept

Salary not specified

Zagazig, Egypt•4 months ago

Account Manager - Zagazig

Delivery Hero

Key Responsibilities Building new commercial relationships by renewing the existing contacts through offer renegotiating, preferred partnerships, and upselling to new profitability levers marketing and growth strategies, and providing every-day support Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs What did we order? Have a passion for sales 3-4 years of experience, ideally in sales, account management, or related experience. You excel in a transactional deal cycle High level of ownership and dedication. You show creative sales tactics to engage with prospect

Salary not specified

Sr. Manager People Partnering

Delivery Hero

Role Summary As a Sr. Manager People & Culture Business Partner, this role involves closely partnering with our stakeholders (Business Leaders) to support their organizational needs. It combines strategic, operational and innovative aspects – you never know what new initiatives you might be working on in the upcoming quarter! We’re looking for someone flexible, creative, and resourceful to navigate the many challenges ahead, with the autonomy to make things happen. This role will be pivotal in managing the people strategy and end-to-end employee lifecycle for Restaurant business vertical, Quick Commerce vertical and Support Functions (total of ~ 500 HC Head Office employees and ~3000 + HC Stores Staff) ensuring seamless execution of People strategies and positive employee experience. This role leads a team of 4* Senior Specialists and serves as an active member of the Egypt P&C Leadership Team, contributing to key strategic discussions beyond assigned verticals and playing a pivotal role in shaping the overall P&C strategy in partnership with the P&C Director for Egypt. What’s On Your Plate?

Human Resources

Salary not specified

Cairo, Egypt•4 months ago

General Manager tMart Egypt

Delivery Hero

Who are we? When you think of food delivery in the MENA region, talabat is likely the first name that comes to mind. Established in Kuwait in 2004, we have rapidly expanded to become a leading player in the region. Today, we proudly facilitate the delivery of hundreds of millions of orders annually, ranging from food to groceries and other essential products, across countries with a dedicated team of 3K+ employees. Our vast network includes partnerships with more than 27K+ brands and nearly 50K branches. Notably, our innovative Quick Commerce platform, talabat Mart (tMart), revolutionizes grocery delivery, ensuring essentials reach our customers within just 30 minutes. At talabat, we are committed to fostering a sustainable ecosystem that benefits our customers, partners, team members, riders, and the communities we serve. Our #techforgood initiative exemplifies this commitment by enabling customers to effortlessly contribute to vital causes. Since launching in 2020, this program has facilitated the donation of over one million meals and contributed more than $1.5 million to charitable causes, enhancing food security and supporting well-being in the region As a proud member of the Delivery Hero family, a global leader in online food delivery and Quick Commerce, talabat continues to innovate and lead in delivering excellence and convenience to our customers’ doorsteps. Role Summary Focus on growing our own Dark Store “tMart”, which is the region’s first dark store concept offering 20 -30 minute delivery of groceries. What's On Your Plate Setting overall Commercial and Operations strategy (mission, format positioning) and identifying new market opportunities, setting targets for revenue and growth, and formulating business strategies with platform Identifying and pursuing opportunities for business growth such as partnerships, collaborations, and he/she is responsible for building relationships with key stakeholders and suppliers. Working closely with the marketing an You have at least 10+ years of experience in progressively responsible roles in consumer retail, or CPG. Alternatively, you might have worked in a consulting capacity in this industry and are looking forward to an operator role. You are very detail-oriented, structured and know how to prioritize - you consider yourself as someone who delivers solutions and not bottlenecks to be solved You are willing to do anything necessary for the project to succeed, including working on the warehouse flo

Management

Salary not specified

Sr. Manager Commercial

Delivery Hero

Core Responsibilities

Management

Salary not specified

Nairobi, Kenya•4 months ago

Lead Account Manager

Delivery Hero

If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? 🤝 Our culture and strong values. 💪 Our career development philosophy. 🤝 Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. YOUR MISSION THE JOURNEY Strategic Portfolio Ownership: Drive the commercial performance, revenue growth, and long-term profitability of the organization’s top-tier account portfolio. High-Impact Team Leadership: Manage and coach a team of Account Managers, setting clear performance standards and ensuring disciplined account coverage. Data-Driven Growth Strategy: Identify and unlock growth levers by translati Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from

Salary not specified

Nairobi, Kenya•4 months ago

Account Manager

Delivery Hero

If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? 🤝 Our culture and strong values. 💪 Our career development philosophy. 🤝 Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. YOUR MISSION As an Account Manager you will be responsible for building and developing the most relevant partnership with the biggest accounts in Kenya! This is a unique role which requires a blend of business data analytics skills along with a strong sense of relationship management to drive long term growth & profitability strategy for your both partners & Glovo. THE JOURNEY Grasp the objectives and hurdles of Partners to offer insightful advice and assistance 2+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies will be an advantage) You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience

Salary not specified

Nairobi, Kenya•4 months ago

Sales Manager

Delivery Hero

If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? 🤝 Our culture and strong values. 💪 Our career development philosophy. 🤝 Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. YOUR MISSION Lead merchant acquisition, revenue growth, and marketplace quality by building a high-value pipeline, improving conversion performance, and developing a best-in-class sales team. This role demands commercial sharpness, operational discipline, and strong leadership. THE JOURNEY Strategic Pipeline Management: Build and maintain a high-quality pipeline of top-tier restaurant and retail partners to drive marketplace growth and competitiveness. CRM Rigor & Forecasting: Enforce strict CRM discipline and data hygiene to ensure accurate revenue forecasting and a "single source of truth" for the sales funnel. Conversion Optimization: Drive lead-to-signature efficiency by refining sales processes, outreach messaging, and structured follow-up cadences. Innovative Lead Sourcing: Identify and test creative sourcing channels to effecti You have a proven track record of generating high-quality leads and closing complex, strategic deals with senior stakeholders. You bring marketplace, hospitality, retail, FMCG, or tech platform experience that translates into speed and judgment; this background is preferred. You have experience leading and developing teams in a fast-paced, target-driven environment; this experience is strongly preferred. Individuals representing diverse profiles, and abilities, encompassing various genders, eth

Salary not specified

Alexandria, Egypt•4 months ago

Account Manager - Alexandria

Delivery Hero

ey Responsibilities Building new commercial relationships by renewing the existing contacts through offer renegotiating, preferred partnerships, and upselling to new profitability levers marketing and growth strategies, and providing every-day support Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs What did we order? Have a passion for sales 3-4 years of experience, ideally in sales, account management, or related experience. You excel in a transactional deal cycle High level of ownership and dedication. You show creative sales tactics to engage with prospect

Salary not specified

Cape Town, South Africa•4 months ago

Team Lead - Fraud Monitoring

Luno

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely. The role in a nutshell: You’ll be responsible for managing the Fraud Monitoring Team, within the Anti-Fraud and bigger Anti-Financial Crime team based in South Africa, and you will report to the Anti-Fraud Manager. You’ll be the liaison between internal and external parties regarding fraud related matters. Your primary focus will be preventing fraud and protecting our platform and customers, by continually improving our monitoring and control environment and operational processes in response to new fraud events and trends. You’ll also be working closely with other Anti-Financial Crime team members to support cross-department operational initiatives, ensure regulatory compliance and prevent abuse. The Anti-Fraud team takes care of the operational aspects of fraud risk for Luno's global business. Our mission is to create a world class Anti-Fraud Team that keeps both Luno and our customers safe. We do this by responding to any fraud related risks and communication in a swift coordinated way. We make sure we have the processes and information available that enable us to understand our risk, providing guidance on execution of functional duties and as required, become actively involved to meet schedules and resolve problems; building relationships with and between team members, set expectations, define and delegate tasks and help remove obstacles; Governance and reporting in respect of team performance, progress tracking, service level agreements, key risk indicators and operational metrics; Drafting and implementing standard operating procedures, including in respect of account clos

General

Salary not specified

Cape Town, South Africa•4 months ago

Staff Site Reliability Engineer

Luno

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely. The Platform SRE team at Luno owns the full infrastructure stack - from Kubernetes and AWS through to CI/CD, observability, networking, and developer tooling. We work with high autonomy, balancing business initiatives, platform improvements, and the reliability work that keeps a global financial platform running. We build for the future and enable developers to deliver now. We are spread across the world and operate in a remote-first environment, where collaboration and communication is crucial day-to-day. The role in a nutshell: As a Staff SRE at Luno, you are providing technical expertise and oversight for reliability and scalability across our cloud estate. Joining a high-impact team, you will help shape the future of our platform while partnering with teams throughout the engineering organisation to scale reliability and accelerate delivery. You’ll help manage multi-region Kubernetes and AWS at scale within a regulated financial environment - where uptime is critical. Beyond solving complex problems, you’ll define the technical roadmap, prioritize high-impact initiatives, and lead th Owning and driving large-scale platform initiatives from problem definition through to delivery - setting technical direction, aligning stakeholders, and seeing projects through Building and scaling infrastructure and CI/CD processes on the Luno platform by applying and enforcing Infrastructure as Code. Apply security first principles when building - ensuring compliance with various security and legal audits that we apply for and encounter in the crypto industry. Contributing to the team's long

Technology

Salary not specified