Jobs in Kampala, Uganda

Coordinator - Digital Community

MTN Uganda

This role is crucial in ensuring MTN brand's strong presence on social media platforms, leveraging social media for brand promotion, customer engagement, and community building, driving customer acquisition, retention, and brand equity. The ideal candidate should be passionate about content creation, community management, audience engagement, data analysis, and staying updated on the latest trends, tools, and best practices. Reports to the Manager of Digital Communications. Content Creation: Create, schedule, and publish engaging content and campaigns across multiple social media platforms and websites. Demonstrate strong copywriting skills and asset creation to develop messaging that aligns with MTN's brand personality and prompts audiences to take action. Community Management: Support the growth and nurturing of MTN's social media audiences, aiming to increase engagement rate and valuable actions. Analytics and Reporting: Deliver regular analysis and reports on social media metrics, content performance, and campaign results. Trend Monitoring and Research: Stay updated on the latest trends, tools, and best practices; research industry trends, monitor competitor activities, and identify new opportunities for the brand to leverage on social media platforms. Proficiency with at least four social media platforms including TikTok, Twitter, LinkedIn, Instagram, YouTube, Facebook, and website content management.

Senior Analyst - Planning and Analytics

MTN Uganda

The Business Intelligence Analyst will primarily be responsible for leveraging expertise in analytics, modeling, and AI, alongside a strong understanding of the business, to identify and implement opportunities that enhance operations and improve the customer journey. The role involves monitoring company performance and the broader business environment, translating data related to customers, channels, competitors, and macroeconomic trends into accurate, actionable strategic insights. Reports to the Manager of Planning and Analytics. Customer Analytics and Performance Monitoring: Perform customer level analytics to help explain performance trends and provide insight in a timely manner for decision making. Predictive Analytics and Modeling: Develop and maintain machine learning models for forecasting customer behavior, churn, and business outcomes. Analyze mobile money agent liquidity, float availability, and transaction patterns to detect stress points and seasonal trends. Commercial Strategy Support: Partner with teams in Commercial operations to understand business needs and deliver tailored analytics solutions.

Coordinator - Project Management

MTN Uganda

MTN Uganda Limited is an equal opportunity employer seeking to recruit a competent individual for the role of Coordinator - Project Management, reporting to the Manager of Project Portfolio and Capex Management. 2 years experience; 1 year IT project management experience and sound understanding of ITIL standards and best practice within operational environments.

Senior Specialist - UC&C Presales

MTN Uganda

Responsible for the revenue and architecture of Unified Communications and Collaboration (UC&C) solutions for existing and prospective customers, working closely with Senior stakeholders in the Customer and Leadership team and Executives within MTN, including Commercial, Product and Delivery teams throughout the sales cycle. This is a Fixed Term 3-year Contract position reporting to the Senior Manager of Enterprise Products and Marketing. BSc in Computer Science, Electrical/Computer/Software Engineering; Master's degree in Technical or Commercial field preferred.

Senior Specialist - Infrastructure Operations

MTN Uganda

Proactively support the day to day Operations in the Technology division through Tools, Automation and seamless Operations to ensure that MTN achieves the predefined company objectives. MTN Uganda Limited is an equal opportunity employer seeking to recruit a competent individual for the role of Senior Specialist - Infrastructure Operations, reporting to the Senior Manager of Infrastructure Operations.

Senior Manager - Enterprise Support, Technology (Fixed Broadband)

MTN Uganda

Senior Manager - Marketing, Growth and New Business

MTN Uganda

Project Manager - IT Projects

MTN Uganda

The Project Manager leads end-to-end delivery of projects in line with MTN's project management standards and approved scopes. The role ensures projects are executed within agreed timelines, quality expectations, and customer-centricity guidelines. It oversees project risks, resources, contracts, procurement activities, and stakeholder reporting. The Project Manager ensures effective closure and smooth handover of all completed projects to internal customers. IT project management experience and a sound understanding of ITIL standards and best practice within operational environments. Competencies in business risk management, business value chain, communication planning, corporate governance, ITIL, project management and telecommunications business management.

Analyst - Subscriber Registration, Customer Operations

MTN Uganda

Bachelor's degree in any business-related course such as Statistics, Economics, Commerce or IT relating to development of applications.

Senior Analyst - Planning and Analytics, Business Intelligence

MTN Uganda

The Business Intelligence Analyst will primarily be responsible for leveraging expertise in analytics, modeling, and AI, alongside a strong understanding of the business, to identify and implement opportunities that enhance operations and improve the customer journey. The role involves monitoring company performance and the broader business environment, translating data related to customers, channels, competitors, and macroeconomic trends into accurate, actionable strategic insights.

Senior Specialist - UC&C Presales, Enterprise Business Unit

MTN Uganda

Responsible for the revenue and architecture of Unified Communications and Collaboration (UC&C) solutions for existing and prospective customers, working closely with Senior stakeholders and Executives within MTN throughout the sales cycle. The solution will span across the capabilities of MTN and its partners. Job Title: Senior Specialist - UC&C Presales (Fixed Term 3-year Contract). Reports to: Senior Manager - Enterprise Products and Marketing. MTN Uganda is an equal opportunity employer. Female Applicants are strongly encouraged to Apply. Relevant OEM UC&C, Cloud and Security Certifications: Huawei, Cisco, Avaya, Meta switch etc. Minimum 5 years experience in Information Technology and Presales.

Coordinator - Project Management, Technology

MTN Uganda

Ensure projects are executed using best practice Project Management guidelines. Reports to: Manager - Project Portfolio and Capex Management. MTN Uganda Limited is an equal opportunity employer. Female Applicants are strongly encouraged to Apply. 1 year IT project management experience with sound understanding of ITIL standards and best practice within operational environments. Competencies in: Business risk management, Business value chain, Communication planning, Corporate governance, ITIL, Project management, Telecommunications business management.

Senior Specialist - Security Presales, Enterprise Business Unit

MTN Uganda

Responsible for the architecture of Security solutions for existing and prospective customers, working closely with Senior stakeholders and Executives within MTN, including Commercial, Product and Delivery teams throughout the sales cycle, to ensure that proposed technical solutions address the customer's needs. The solution sets will span across the capabilities of MTN and its partners. Job Title: Senior Specialist - Security Presales (Fixed Term 3-year Contract). Reports to: Senior Manager - Enterprise Products and Marketing. MTN Uganda Limited is an equal opportunity employer. Female Applicants are strongly encouraged to Apply. BSc in Computer Science, Electrical/Computer/Software Engineering (Master's degree in relevant Technical or Commercial field preferred) Major Security Technology Certifications covering Firewalls (NGFW, WAF), IPS, Malware protection, DDoS, SIEM and SANS certifications. Deep understanding of cloud network security technology, endpoint security, data protection, and identity management systems.

Coordinator - Digital Community, Marketing

MTN Uganda

This role is crucial in ensuring MTN Uganda's strong presence on social media platforms, leveraging social media for brand promotion, customer engagement, and community building, driving customer acquisition, retention, and brand equity. The ideal candidate should be passionate about content creation, community management, audience engagement, data analysis, and staying updated on the latest trends. Reports to: Manager - Digital Communications. MTN Uganda Limited is an equal opportunity employer. Female Applicants are strongly encouraged to Apply.

Senior Manager - Enterprise Support, Technology

MTN Uganda

MTN Uganda Limited is an equal opportunity employer. Female Applicants are strongly encouraged to Apply.

Senior Manager - Marketing, Growth & New Business

MTN Uganda

MTN Uganda Limited is an equal opportunity employer. Female Applicants are strongly encouraged to Apply.

Manager - Investment Clubs

dfcu Bank

Reporting to the Head of Investment Clubs and SACCOs, the Manager - Investment Clubs will be responsible for developing, growing, retaining and managing a portfolio of Investment Clubs (ICs) to achieve the bank's set targets. Initiate and build alliances and partnerships (local and international) with organizations promoting women businesses and leverage on these to provide growth opportunities.

Fraud Risk Analyst

dfcu Bank

Reporting to the Financial Crime Manager, the Fraud Risk Analyst will be responsible for monitoring, detecting and preventing losses resulting from high risk and fraudulent monetary and non-monetary transactions through timely review and closure of fraud risk alerts. Timely escalation of alerts to the Financial Crime Manager, Head Financial Crime Management, or Chief Risk Officer as required. Knowledge of local laws, regulatory expectations, and internal policy requirements as they relate to financial crime risk.

Coordinator – Project Management

MTN Uganda

Job Title: Coordinator – Project Management Reports to: Manager – Project Portfolio & Capex Management 1 year IT project management experience and a sound understanding of ITIL standards and best practice within operational environments

Senior Analyst – Planning & Analytics

MTN Uganda

The Business Intelligence Analyst will primarily be responsible for leveraging expertise in analytics, modeling, and AI, alongside a strong understanding of the business, to identify and implement opportunities that enhance operations and improve the customer journey. Additionally, the role involves monitoring company performance and the broader business environment, translating data related to customers, channels, competitors, and macroeconomic trends into accurate, actionable strategic insights. Job Title: Senior Analyst – Planning & Analytics Reports to: Manager – Planning & Analytics